Strategic Account Manager

About Woolf

Woolf is redefining higher education by increasing access to world-class, globally recognized, and transferable degrees. We enable institutions, educators, and entrepreneurs to launch accredited degree programs at speed and scale, ensuring that high-quality education is more accessible than ever.

As a category-defining company, Woolf is accelerating innovation in higher education, creating new opportunities for learning without borders. Backed by leading Silicon Valley investors, we are a globally distributed, remote-first team building the future of education. Learn more at Woolf University.

About the Role

This is an exciting time to join Woolf and help build a university for a borderless future. We're looking for a Strategic Account Manager to join our Sales team. Woolf is a globally distributed company backed by world-class investors, and all of our roles are fully remote. As a Strategic Account Manager, you will work with some of the most innovative education organizations in the world, helping them to launch major new degrees as part of Woolf University.

You will be instrumental in expanding Woolf's engagement with each account by building and nurturing relationships with the senior leadership of our customers. You'll engage clients in a highly consultative manner, providing strategic guidance on how Woolf’s platform can drive their success. You will also play a crucial role in shaping our evolving sales processes within a dynamic, fast-growing organization.

What You’ll Do

• Drive revenue growth across existing partners in ASIA
• identifying growth opportunities for your partners (e.g. stacking educational content into a new degree pathway).
• Upsell Woolf growth tooling.
• Understand highly technical software tools and how they can bring value in launching major new commercial opportunities, including degrees, back accreditation, and channel partnership sales.
• Serve as the primary point of contact for a portfolio of customers, providing ongoing support and building long-term relationships.
• Engage in strategic conversations with partners to understand their evolving needs, identify new opportunities, and maximize value from Woolf’s platform.
• Collaborate closely with the Customer Operations Team to respond to partner inquiries and ensure timely and effective solutions.
• Develop and maintain quarterly account plans, conduct frequent partner meetings to review performance, and create action plans for growth.
• Proactively educate partners on Woolf’s product features, ensuring they are equipped to leverage our platform to its full potential.
• Be a responsive resource ("a Slack away") for partners' sales teams, enabling them to effectively position and sell Woolf’s products.
• Contribute to ongoing refinement of Woolf’s sales strategies and operational processes, helping to build a scalable sales infrastructure.
• Collaborate with cross-functional teams to ensure customer success, drive retention, and support long-term growth.

Requirements

What You Bring

• Education: Bachelor’s degree required; advanced degree is a plus.

• Experience: 5+ years of experience in Customer Success or B2B Sales roles, ideally working with complex, technical products.
• Proven success in upselling to SMB or Mid-Market clients.
• Demonstrated ability to thrive in an early-stage startup environment with minimal direction, balancing speed with high-quality output.
• Strong familiarity with CRM tools (Salesforce experience preferred).
• Highly self-motivated, with strong organizational, time management, and prioritization skills.
• A proven ability to quickly learn new tools and adapt to new challenges, combined with a growth mindset.
• Excellent written and verbal communication skills with the ability to engage and influence stakeholders at all levels.
• A competitive, results-driven attitude, paired with a collaborative, team-oriented approach.
• Positive, enthusiastic attitude, with a passion for education and the future of learning.

Benefits

• Contract Structure & Compensation
• Contract Type: Independent Contractor (Global)
• Please note: contractors are responsible for their own taxes and benefits in compliance with their local regulations.

Why Woolf

• Global Impact: Work with education leaders worldwide to shape the future of learning.
• Remote Flexibility: Work from anywhere with a schedule that fits your lifestyle.
• Growth Potential: Join a fast-growing company with opportunities to expand your role.
• Innovative Culture: Be part of a mission-driven team backed by top investors.