Director, User Experience Design (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.   

Are you an experienced User Experience Design Leader who's driven by crafting intuitive and problem-solving educational technology that improve people's lives? Are you are inspired by customers and work to understand their problems and ideate on ways to tackle them? Are you passionate about creating research-backed, user-centered products and can build the process, culture, methods, tools, and metrics needed to deliver amazing experiences? If so, this role is for you! As the User Experience Design Director you will bring both the art of design and the science of human interaction to challenge the status quo and deliver unparalleled educational experiences.   

What you'll do here:

• Lead and provide creative direction across a team of designers and engineers in product, visual, interaction, and service design skills, that communicates "big picture" thinking with systems thinking, design visioning and journey mapping

• Collaborate on strategic design opportunities that drive product and business strategy

• Engage deeply in the details of the work, while inspiring and energizing designers to deliver intuitive, innovative, striking and thoughtful solutions for our end users

• Drive the design strategy and continue to evolve to our future vision.

• Mentor, cultivate and develop UX talent to empower the team to stay apprised of industry changes, constantly learn, and grow as individuals

• Collaborate with product, engineering, UX research, and others to prototype and develop outstanding user experiences   

Skills you will need here:

• You have proven experience leading and growing a design team.

• You have 8-10 years experience creating compelling web applications, responsive or native apps, and ecommerce applications at an agency or in-house corporation.

• You can evangelize the scale and value that design systems, tools, and processes provide to technology leaders.

• You have built your design decisions on high-quality qualitative and quantitative research methodologies

• You embody best-in-class user-centric design thinking, have unflagging curiosity and creative energy to achieve outstanding customer experiences

• You have a passion for leading people and cultivating a creative environment that enables success through working together.

• Excellent written and verbal communication skills, especially experienced with executive-level communications.   

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.   

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917.    

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.    

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.