Offer summary

Qualifications:

Bachelor’s degree in business administration, accounting, finance, computer science, or a relevant area; equivalent education and experience may be considered., Minimum 2-3 years’ experience in ERP Software or Utilization., Strong analytical, problem-solving, organizational, and project management skills., Excellent verbal, written, and presentation skills, along with superb computer literacy..

Key responsibilities:

Serve as the primary contact for defining solutions for projects across various industries.

Collaborate with stakeholders to understand business processes and design ERP solutions that meet organizational goals.

Evaluate customer needs and workflows to configure applications effectively and troubleshoot any issues that arise.

Prepare technical design and configuration documents, and provide internal training and support to team members.

Job description

About Us:

Datacor is the leading provider of software solutions, including ERP, MES/WMS, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

The Role: 

As a Lead Implementation Specialist on the Solutions Architecture team, you will play a key role in leading and executing all aspects of our client’s software utilization. This will include developing and implementing strategies for implementing best practices across a diverse range of industries. We guide our clients through every stage of their life cycle be it acquisitions, disposals, management buy-outs, buy-ins, mergers and strategic reviews.

Responsibilities: 

Serve as point of contact for defining solutions for projects across diverse industries.
Work closely with stakeholders across the organization to understand business processes and design ERP solutions that align with organizational goals.
Develop and implement ERP Solutions that align with business needs and goals.
Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice.
Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application.
Coordinate with development team to ensure accurate implementation of ERP Solutions.
Troubleshoot gaps that arise during normal flow of business to identify root cause and develop short- and long-term action plans to complete the business workflow.
Contribute knowledge to documentation for internal and external development initiatives.
Provide internal technical training and support to enable team members to complete assigned tasks.
Prepare technical design documents and specifications for development.
Prepare configuration documents and specifications for implementation specialist.
Stay updated on the latest ERP trends, technologies and best practices.

Qualifications: 

Bachelor’s degree in business administration, accounting, finance, computer science or relevant area; a combination of education and relevant work experience will be considered. 
Minimum 2-3 years’ experience in ERP Software or Utilization
Excellent verbal and written and presentation skills
Application implementation experience preferred
Strong analytical and problem-solving skills
Strong organizational and project management skills
Exceptional time management skills
Superb computer literacy with business software, such as Word, Excel, PowerPoint, Outlook, etc.