Senior Technical Writer

Do you want to help make the world safe from cyber attack? 

At Corelight, we believe that the best approach to cybersecurity risk starts with the network.  Attackers can evade endpoint detection, firewalls and many other technologies - but they can’t avoid leaving digital footprints on the networks they traverse.  Built on open-source innovations from Zeek, Suricata and YARA and refined through years of real-world use,  Corelight transforms network footprints from physical, virtual and cloud networks into actionable insights.   Our customers use these insights to speed incident response and proactively hunt for threats.  

Corelight is looking for a talented, resourceful, and collaborative Senior Technical Writer to join our writing team and develop customer documentation.

The technical writing team works closely with engineering, product management, support, and solution architects to gather information about the product and how it is used by customers. With this knowledge, they create and improve online documentation that guides the customer in the configuration and maintenance of Corelight products and services.

What You'll Be Doing

• Write clear, concise, and complete step-by-step procedures for cybersecurity products and solutions
• Create screenshots and network diagrams to explain/enhance topics
• Contribute to both UI and API documentation
• Collaborate with engineering, product, and support
• Edit and streamline text within the user interface
• Help standardize terminology and develop style guidelines
• Manage multiple ongoing projects simultaneously.
• Identify and address content gaps or the need for additional media such as diagrams or videos

What We Are Looking For

• 5+ years experience writing, editing, researching, and planning technical documentation 
• Excellent skills in grammar, minimalist documentation design, and effective information architecture
• Ability to structure written content thoughtfully, considering maintenance and re-usability
• Experience with networking, security, and cloud solutions. Background in cyber security is a plus. 
• Ability to write content in our authoring environment: Sphinx (using reStructuredText in Visual Studio Code) and GitLab, per existing style guides and procedures
• Strong technical skills with ability to work closely with technical subject matter experts 
• Effective collaboration with globally distributed teams
• Bachelor’s degree in a technical field (or equivalent experience)

      Nice to Have

• Basic HTML/CSS
• Issue tracking software (JIRA)
• Graphics software (Adobe Illustrator)
• Development cycle planning and management (Agile, Kanban, Scrum mastering)

Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight, Corelight is the fastest growing network detection and response platform in the industry.  Our customers trust us to protect mission-critical assets in leading enterprises, government, and research institutions worldwide.   We are leading the way with AI-assisted workflows, machine learning models, cloud security and SaaS-based solutions to arm defenders with the tools and knowledge they need to disrupt cyber attacks.    Our team of passionate innovators are dedicated to solving some of the toughest challenges in cybersecurity, while fostering a collaborative, inclusive, and growth-oriented culture. Corelight is committed to a geographically distributed yet connected employee base with employees working from home and office locations around the world.   At Corelight, we are proud of our diversity of background and thought, and we’re united by our strong shared culture and values.

We are looking forward to meeting you.  Check us out at www.corelight.com