Polish Speaking Customer Support for Online Music & Podcast Department

🎶 Join the Exciting World of Music! Patrique Mercier Recruitment ES is on the lookout for a Polish Speaking Customer Support representative for our Online Music & Podcast Department. If you are fluent in Polish and have a passion for music and podcasts, this is the perfect opportunity to combine your interests with a fulfilling career!

In this vibrant role, you will assist Polish-speaking customers with their inquiries related to our online music and podcast services, ensuring they receive exceptional support and guidance. Be part of a dynamic team that embraces creativity and innovation while enjoying the flexibility of a remote work environment. If you're ready to make a positive impact in the music industry, we want to hear from you!

Your Responsibilities

• Provide top-quality customer support to Polish-speaking clients via various communication channels.
• Assist customers with inquiries related to our music and podcast services, ensuring their issues are resolved efficiently.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service level goals and enhance customer satisfaction.
• Stay updated on industry trends and product features through ongoing training.

Requirements

• Proficiency in Polish, both written and spoken, is crucial. Ensure that your Cover Letter and/or C.V. explicitly mention your nationality and native language.
• A strong passion for music and podcasts is highly desirable.
• Previous experience in customer support is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a remote setting with excellent organizational skills.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks