Offer summary

Qualifications:

B2 level of English and C1 level of Russian proficiency., Good understanding of API communication and reading log files., Familiarity with markup and web languages such as HTML and CSS, along with web performance and SEO principles., Basic knowledge of Quality Assurance and Figma..

Key responsabilities:

Processing client queries and analyzing their requirements.

Maintaining technical infrastructure and monitoring for issues.

Communicating client requirements to the development team.

Delivering a full-featured product to the client.

SOFTSWISS is an international company and a widely-acclaimed iGaming expert. We were the very first online gambling software company to start working with cryptocurrencies. SOFTSWISS appeared in July 2009 in Minsk, Belarus. Today SOFTSWISS is a recognised industry leader in iGaming software solutions development. The company has an international team, which counts 1,400+ employees and has an official presence in Poland, Malta, Georgia, and Belarus. To date, the SOFTSWISS client network counts more than 500 iGaming brands. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media. SOFTSWISS steadily enhances the products portfolio with continuous innovations and increases the quality of its services, providing customers with first-class industry solutions. Our values: - High-end solutions based on reliability, security and honesty - Expertise of a professional team with over 10 years of iGaming background - Innovative approach to product development and business processes Our Products: - Sportsbook Platform - Online Casino Platform - Game Aggregator - Jackpot Aggregator - Affilka (Affiliate Platform) - Managed Services Our Services: - First Line Player Support - Player Retention - Player Reactivation - VIP Player Support - Anti-fraud support Our solutions: - Crypto Casino Solution - White Label Casino Solution - Turnkey Casino Solution White Label solutions: - Operating under the SOFTSWISS gambling licences - Ready-to-use payment processing options - SOFTSWISS merchant accounts Why Us? - Over 10 years helping our clients to succeed in the industry - Focus on software security and stability - Top client service based on the client needs - Best industry professionals - Agile methodology at all levels - Cutting-edge innovations - Wide geographical presence Website: www.softswiss.com Email: order@softswiss.com SOFTSWISS. Winning Combination

Job description

Overview:

SOFTSWISS continues to expand the team and is looking for a Technical Account Manager.

We need a true, experienced and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Sportsbook Platform
A sports betting platform that allows you to operate a sports betting business online

Learn More

Key responsibilities:

Clients query processing
Analysis of clients requirements
Maintaining technical infrastructure and monitoring problems
Communicating client's requirements to the development team
Delivery of the full-featured product to the client

Requirements:

B2 level of English
C1 level of Russian
Good understanding of API communication, reading log files
Good command of markup and web languages (HTML, CSS), web performance, search engine optimization principles
Basic knowledge of Quality Assurance
Basic knowledge of Figma
Solid computer, analytical, organizational skills

Nice to have:

Understanding of iGaming / Sportsbook industry
Knowledge of iframe vs. domain differences

What we offer:

Full-time work opportunities and flexible working hours
Comprehensive Mental Health Programme
Private insurance
Sports program compensation
Free online English lessons
An additional 1 Day off per calendar year
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.

About Us:

SOFTSWISS is an international company and an iGaming software expert. We don’t only follow iGaming market trends, we create them! SOFTSWISS is a recognized industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.