General Manager, Water Technologies - Caribbean Region

Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!

* Location is flexible within the following areas: Caribbean, Miami, Norfolk, Atlanta
As a General Manager (GM) for our Caribbean Region, you’ll play a key Executive Leadership role responsible for the successful operation of all Services functions across 10 countries.  Working in collaboration with other Senior Leaders and Managers, the GM provides strategic leadership on the positioning, commercial strategy, and overall customer service for the region. 

Working with the Commercial leadership team, Commercial Engineering and Sales teams, you’ll play a critical operational role to grow the Services portfolio in the region across all the product families. Your business operations experience will be key in providing oversight, leadership and direction to the complete business Operations teams in order to ensure that operating plan targets are met or exceeded in a safe and compliant manner. 

Key Early Objectives:

• Lead a culture of safety across the region at all levels within the organization 

• Turn strategy into action through good team alignment/ leadership and setting clear goals & objectives - exercise good project management discipline.  

• Lead and operationalize key ongoing projects in the Bahamas and Jamaica 

• Partner with executive leadership to set strategic direction for the region focused on core offerings - operations & maintenance and modular projects in the desalination and industrial water spaces.

Core Responsibilities:

Lead and drive operations of Services business in Region. Oversee Revenue, Cost, Operating Profit, Sales and Backlog of orders alongside commercial and activity growth.

• Profit & Loss responsibility

• Target achievement accountability

• Operational fulfillment

Actively coach local sales and operations teams, driving ongoing On the Job Training and building a pipeline of talent. 

• Coaching and mentoring staff to include Senior Leaders

• Work observations and feedback

Lead the business roll-up processes for Services in the region. Driving EHS , Quality, Compliance and integrity as a main component for all activities.

• Business review 

• EHS reviews and Management site visits 

Develop and drive regional business strategies across the portfolio. Lead process improvement, restructuring and business transformation

• Strategy development

• Country and market penetration strategy development 

Other key responsibilities include:

• Foster strategic partnerships with internal teams and customers to drive growth

• Oversee all regional operations, including resource management and project fulfillment

• Develop and maintain a skilled workforce through training and career advancement

• Monitor and improve key operational metrics (EHS, quality, utilization, continuous improvement)

• Manage plant and fleet assets, maintenance, and reliability

• Lead regional expansion and restructuring initiatives

• Collaborate with global and shared services teams to implement best practices

• Participate in executive-level strategy and business planning

Core Requirements:

• University degree in Business or Technical subject and at least 5 years’ work experience in water treatment, utilities or similar B2B service solutions field.

• 7+ years of proven leadership experience

• Experience and knowledge of water treatment systems and equipment.

• Experience of Desalination business, contracts, operations and markets.

• Ability to travel, as needed - more than 25% of time.

Other Useful Skills & Abilities: 

• Ability to communicate at executive level with well developed verbal and written communication skills.

• Strong strategic thinking and business development skills and experience

• Experience in Operations Leadership ideally managing a dispersed multi/site, Multi country workforce.

• Customer focused, clear thinker, and detail-oriented. Able to prioritize, organize work, mitigate risks and meet operational deadlines.

• Good technology fluency

• Ability to work in and lead cross-functional teams in a matrix environment for success – good influencing skills and ability to create/ communicate vision.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.