Offer summary

Qualifications:

Proven experience in account management, Outstanding communication and negotiation skills, Strong analytical and strategic thinking abilities, Bachelor’s degree in relevant field, Fluency in English; additional languages a plus.

Key responsabilities:

Build and maintain client relationships

Develop and execute strategic account plans

Identify new business opportunities across the US

Oversee account performance and manage KPIs

Lead contract negotiations and renewals

Job description

This is a remote position.

Company Overview:

Join a leading force in the localization industry where we bridge global communication gaps through cutting-edge language solutions. We’re dedicated to helping businesses connect with audiences worldwide with precision and cultural relevance.

Position Overview:

We’re on the hunt for a skilled Strategic Account Manager to drive our growth across the US. This role demands a strategic mindset and a passion for nurturing client relationships while navigating the dynamic landscape of localization.

Key Responsibilities:

Client Relationship Management: Build and maintain robust relationships with key clients, serving as their primary contact and trusted advisor.
Strategic Planning: Develop and execute strategic account plans to address client needs and stimulate business expansion.
Market Expansion: Identify and capture new business opportunities across the US, utilizing market insights and industry trends.
Solution Design: Partner with internal teams to craft customized localization solutions that align with client goals and ensure successful project outcomes.
Performance Monitoring: Oversee account performance, manage KPIs, and deliver regular performance reports and insights to clients and internal stakeholders.
Contract Negotiation: Lead negotiations and manage contract renewals to secure favorable terms and long-term client satisfaction.
Problem Solving: Address and resolve client issues efficiently, maintaining high levels of client satisfaction and retention.

Requirements

Qualifications:

Experience: Proven track record in account management or business development within the localization or language services sector.
Skills: Outstanding communication, negotiation, and presentation skills. Strong analytical and strategic thinking capabilities.
Education: Bachelor’s degree in Business, Marketing, Language Studies, or a related field; advanced degree is a plus.
Language Skills: Fluency in English is required; proficiency in additional languages is a plus.
Travel: Occasional travel may be necessary for client meetings and industry events

Benefits

What We Offer:

Remote Work: Flexibility to work from anywhere in the US.
Competitive Salary: Attractive compensation package based on experience.
Professional Growth: Opportunities for career development and advancement.
Dynamic Environment: Join a forward-thinking company that values innovation and teamwork.