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Customer Service Executive (Japanese Speaker)

fully flexible
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in Japanese and English, Experience in handling professional calls.

Key responsabilities:

  • Accurate interpretation of complex topics
  • Maintain proper tone and clarity
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Aisling Group Human Resources, Staffing & Recruiting Startup https://www.aisling.com.my
11 - 50 Employees
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Job description

The main task of the Customer Service is handling professional calls (e.g fire department, hospitals, police stations, utilities, etc.) on-demand and rendering the conversation's meaning for both English and Japanese. This role involves complex and technical subjects in Healthcare, Law Enforcement and 911 emergency services.

Responsibilities:

  • Convey proper and accurate meaning from the source with proper clarity, tone, syntax and grammar for both English and Japan.
  • The best level of precision and detail should be used during interpreting in sight translation, simultaneous, and consecutive modes.

Benefits:

  • Salary starting from RM8,000
  • Working from Home ( Can be based in Japan or Malaysia)
  • Medical and Annual Leave
  • 5 days per week and two days off
  • Medical Coverage
  • Laptop and headphones will be provided
  • One Month training with allowance will be provided

Requirements:

  • Able to work at night shift
  • Japanese native or Malaysian (local & foreigners)
  • Willing to work on weekends and public holidays
  • Remote position (Work from Home)

Job Types: Full-time.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Cultural Sensitivity

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