People Operations Officer

About Odin Mortgage & Tax
Odin Mortgage & Tax is the global leader in Australian mortgage brokering and tax services for Australian expats and overseas investors. With offices in Hong Kong, Singapore, Nepal, (soon Australia) and a growing international presence, our vision is to be the #1 choice for Australian mortgages & tax service provider for Aussie expats worldwide.

Do Our Values Resonate with You?
At Odin, we believe in a high level of agency, accountability, exceptional customer service, and continuous self-improvement. We take responsibility for our actions, deliver outstanding customer experiences, and strive for growth every day. If you are on board with the mentioned values, please read on.

Why Join Odin Mortgage & Tax?

This isn’t just a job—it’s a chance to shape the future of expat property finance on a global stage. As our People Operations Officer, you’ll:

• Join a Visionary Industry Leader: Be part of a forward-thinking company leading Australian mortgage and tax services on a global scale.
• Collaborative Online Global Team: Work with our complete end-to-end backend support teams in Hong Kong, Singapore, and Offshore using our collaborative tools. We are a highly tech-enabled company.
• Unlock Earnings Potential: Enjoy an industry-leading compensation and benefits to support your growth and success.
• Grow with Us: Join a dynamic, growth-focused company with opportunities to advance your career.
• Benefits: Indulge in an array of exciting perks, including lunch facility, dynamic monthly team-building activities, engaging team outings, an unforgettable off-site trip, and a subsidized gym membership—ensuring your well-being is always a priority.

About The Role

We’re looking for a detail-oriented People Operations Officer to support smooth HR processes and help deliver a great employee experience. You’ll handle day-to-day HR operations, maintain accurate records, and work closely with the People & Culture team to keep things running efficiently.

Key Responsibilities:

• Prepare, maintain, and record employment contracts and HR documents after hiring.
• Administer employee benefits programs, ensuring accurate and up-to-date records at all times.
• Coordinate end-to-end payroll processing and collaborate with internal and external stakeholders to ensure timely and error-free salary disbursement.
• Oversee HRIS data accuracy, manage user access, and support system updates as required.
• Ensure timely provisioning and revocation of system and tool access as required.
• Support the People & Culture team in executing performance management cycles and related processes.
• Contribute to the planning and delivery of employee engagement initiatives, events, and activities.
• Assist in organizing, coordinating and delivering internal training programs and onboarding processes.
• Manage compliant and smooth offboarding processes, including exit formalities and documentation.

Requirements

Required experience:

• Minimum of 1 year of experience in an HR role.

Favorable experience:

• Exposure to HR operations, HR metrics, and HRIS systems (Rigo).

Qualifications:

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.

Required Skills:

• Excellent written and verbal English communication.
• Strong organizational skills and keen attention to detail.
• High level of discretion and ability to handle confidential information.
• Problem-solving and critical thinking abilities.
• Process-driven and proactive mindset.
• Proficiency with HR systems and general tech tools.
• Effective time management and ability to meet deadlines.
• Team player with excellent collaboration and interpersonal skills.