Digital Marketing Coordinator

ICF is currently seeking a Mayor of MyPeers ( Digital Marketing Coordinator) to support a federal government client.  The ideal candidate will have strong project management skills, exceptional oral and written communication skills.  Responsibilities include supporting, maintaining, and enhancing the MyPeers virtual platform; performing system administrator roles, such as adding new users and creating communities; fostering a positive collaborative culture and training community administrators; administering secure private workspaces for document and knowledge sharing; and supporting webinars and webcasts for up to 5,000 participants.

The ideal candidate should have relevant experience and a proven record of project leadership that includes subject matter expertise, quality management, risk management, and critical project and program management skills ideally in a federal contracting environment.

Remote within the U.S. 

Key Responsibilities:

• Support, maintain and enhance MyPeers.
• Perform system administrator roles such as adding new users and creating new communities and workgroups.
• In consultation with OHS, encourage a positive collaborative culture on the platform and train community administrators.
• Administer and enhance secure private workspaces to allow federal staff and contractors, and others in the Head Start community to share documents, discussions, and other manage shared knowledge.
• Support webinars and webcasts from OHS to reach audiences of up to 5,000 participants at a time.

Basic Qualifications:

• Master’s degree in early childhood education, child development, social work, or related field.
• A minimum of five years of experience, with seven years preferred. This experience must include at least two years in Head Start program management and two years of facilitating the development of online communities.
• Minimum 1 year of experience in developing social guidelines and culture to foster a positive online community.
• Minimum 1 year of experience in developing and implementing strategies that result in community engagement and growth.
• Minimum 1 year of experience in analyzing, aggregating qualitative and quantitative data.

Preferred Skills/Experience: 

• Strong analytical, problem-solving and decision-making capabilities.
• Strong team player, with the ability to collaborate and work closely with Central Office staff and other partners.
• Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment.
• Excellent verbal, oral, interpersonal and written communication skills
• Ability to exercise good judgment, discretion, tact, and diplomacy.
• Sound business ethics, including the protection of proprietary and confidential information.

Professional Skills: 

• Solid skills with Microsoft Office (e.g., Word, Excel, Teams, SharePoint) 
• Excellent oral and written communications. 
• Strong attention to detail and the ability to multi-task in a dynamic, fast-paced environment. 
• Effective interpersonal, communication, and time management skills 
• Self-starter and able to take initiative in solving problems. 
• Strong organizational, analytical and problem-solving skills. 
• Ability to build collaborative business relationships both internally to the company and with external clients. 
• The ability to collaboratively work with geographically diverse internal clients. 

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: