HR Administrator

Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and activities to create memorable experiences.

Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.

Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together.

What is this position about?

Currently, we're a team of three in our People department, and we're on the lookout for another amazing HR soul to join us! We’re growing, and we need an extra pair of hands (and heart) to help us take care of all things people-related at Ventrata — from supporting our team to keeping our culture thriving. Are you the puzzle piece we’ve yet to find,

With a people-first and curious mind? Then dont hesitate and apply!

Responsibilities and Duties

• Support the HR team with a variety of tasks across the employee lifecycle – including onboarding, offboarding, and related documentation.
• Manage recruitment activities – post jobs, schedule interviews, communicate with candidates, and lead hiring processes for junior roles.
• Work with our ATS/HR system (Workable) – help manage applicant flow and maintain accurate employee and candidate data.
• Prepare and manage HR documents, employment contracts, reports, presentations, and other internal materials.
• Support travel arrangements and logistics for business trips.
• Help administer employee benefits, compliance tasks, and other internal HR processes.
• Collaborate on HR and people-related projects.
• Provide day-to-day administrative and operational support to the HR team.

Requirements

• Previous experience in an HR role, ideally with involvement in recruitment.
• Interest in hiring for technical/IT roles.
• Excellent English (written and spoken).
• Strong organizational skills and ability to manage multiple tasks.
• Proactive, people-oriented mindset and a willingness to learn.
• Experience with ATS tools (e.g. Workable) and Google Workspace.
• Based in Brno or open to remote/hybrid work within the Czech Republic.

Benefits

• We are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us.
• Unlimited paid holiday days.
• Start-up working environment.
• WFH or work remotely.
• Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France. We also enjoy a spontaneous beer after work or any sports activity.
• Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
• Young and passionate team.
• Refreshments and delicious coffee in the office area.
• Hardware/ remote setup package.
• Competitive salary and regular salary revaluation.
• Bonuses based on company performance.

Did we catch your eye or maybe also your heart and do you want to become part of the Ventrata team? Send us your CV and join us!

About Ventrata

Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support. 

Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 — a 60% increase from the previous year.

What truly sets us apart is our independence — we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms.

We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.