Bank Relationship Manager

The Bank Relationship Manager (aka Treasury Manager) manages key relationships with banks, payment networks and other counterparty service providers that enable the company’s product and services for a specific operational region. This is a business-critical role within the treasury team, facilitating engagements between internal Convera functions and banking/payment partner services, while maintaining a strong value add relationship with these partners. 

Role can be based in Sydney or Singapore, with a lot of flexibility to work from home (eg.. office x1 day per week)

Responsibilities:  

• Strengthen and maintain bank and service provider relationships to support Convera’s business requirements and network expansion strategies. 

• Partner with internal stakeholders to develop and build a best-in-class network that effectively supports the business’ commercial strategies 

• Liaise with necessary operational teams responsible for all administration of counterparty relationships, including but not limited to onboarding, account opening/closing, annual due diligence and more 

• Act as primary point of contact for communication with counterparties, and provide a point of escalation for all internal stakeholders regarding operational issues needing resolution 

• Facilitate regular meetings with internal stakeholders, banks and service providers to review existing service performance and costs, and new product offerings/requirements and opportunities 

• Maintain and develop subject matter expertise in domestic clearing systems and local country-specific knowledge that would impact payment services and the regulatory environment, working with network development, internal legal and compliance teams as required 

• Champion banking operations services internally providing education and insights to the wider business on the network and its operational and product impact  

• Provide knowledge and support to sales & product teams regarding bank network and capabilities 

• Identify and drive continuous improvements that enhances end-to-end business processes 

Candidate Requirements:  

Work experience: 

• Bachelor’s Degree in Business, Finance, or related subject matter  
• 5+ years of Treasury/Banking relationship management experience 
• Project Management experience 
• People manager experience a plus 

Skills & Competencies required: 

• Working knowledge and experience with global banking products and services and clearing systems with a focus on the APAC region 
• Understanding and interest in developing payments themes (stablecoin etc.) 
• Ability to understand banking services required by the company, and communicate requirements clearly to external partners 
• Self-starter with ability to effectively collaborate with internal and external partners and other stakeholders, and deliver expected results 
• Demonstrated critical thinking and evaluation skills 
• Strong attention to detail and ability to manage multiple priorities and deadlines   
• Able to take a strong leadership role in implementing policies and procedures to support organizational objectives and business success 
• Able to have transparent and productive relationships with peers and collaborate successfully  
• Ability to be a company-wide change-agent that influences strategic actions and mindset changes 
• Experience and skills with Excel, PowerPoint 
• Excellent written and verbal communication, stakeholder management, project management and leadership skills. 

About Convera:
 
Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary 

• Opportunity to earn a bonus (dependent on performance) 

• Great career growth and development opportunities in a global organization  

• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.   

Apply now! 

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