Commercial Account Manager

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of .
• Amazing health and wellness benefits and perks.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
   

The Opportunity
 

We are looking for a commercial account manager responsible for Pacific Islands territory. This is a 12 months contract

The Commercial Account Manager – Infectious Diseases is responsible for business development, relationship management and commercial success of their nominated specific customers within their region and/or territory.
 

Responsibilities

• Identify business opportunities, develop strategies to address those opportunities, and co-ordinate the implementation of those strategies within the Infectious Diseases (ID) business unit of ARDx.
• Regularly monitor sales performance of your territory against assigned budgets and take corrective actions as required to meet company business plans.
• Professionally represent the ID product portfolio and Abbott at local/regional sales and professional society meetings, congresses and trade shows.
• Provide end to end support for the Customer journey including installation and training on Cardiometabolic products, as well as regular follow up to enhance the overall customer experience.
• Internal Systems and Processes
• Comply with ARDx’s Quality Management System policies, procedures, work instructions and forms.
• Report regularly on the performance of your allocated customer accounts in the required format and implement strategic plans to achieve revenue targets.
• Maintain SalesForce.com opportunities and activities as per nominated requirements from the Business Manager – Infectious Diseases.
• Co-ordinate and communicate regularly with Customer Service, Technical Support and direct Manager to ensure highest level of service delivery to customers.
• Comply with Abbott Corporate policies and procedures.
  Develop profitable relationships with senior business management.

• Maintain routine contact with key account stakeholders
• Co-ordinate and complete any necessary training/support/evaluations for your Customer Accounts

Experience

• 5-10 years working in a sales/business development/marketing role within a commercial healthcare organization
• Relevant Medical/Science degree qualification or similar with related background/knowledge of healthcare landscape
• Demonstrated history of high-level sales performance
• Working history of developing business opportunities at senior levels of customer organizations
• Exposure/interaction with clinical/medical healthcare workers.
• High level attention to detail
• Desirable to have an understanding of in vitro diagnostic medical devices