Trusted by thousands of counterparties within the global FX ecosystem, CLS makes FX safer, smoother and more cost effective. Trillions of dollars worth of currency flows through our systems each day. Created by the market for the market, our unrivaled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so you can put your capital and resources to better use. Our complementary products are designed to enable you to manage your risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

About CLS:

CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people. Our values – Protect, Improve, Grow – underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking.

Job purpose

The Program manager is responsible for leading and overseeing complex technical initiatives as assigned by the Head of Project Management.

This role requires a strong blend of program management skills, exceptional project/program governance and the ability to collaborate with cross-functional teams to support the organization's delivery efficiency.

A strong technical background would be advantageous to have the ability to challenge delivery plans at technical levels.

Essential Function / major duties and responsibilities of the job

Accountable for the definition and delivery of the allocated program(s) working with the Technology Leadership Team and delegates as appropriate.
Lead and develop a team of project managers who will be responsible for the project management of projects and programs within the program(s), inspiring the team to work together on challenges and share best practices.
Oversee consistent project planning, execution, and monitoring. Ensure projects are completed on time and within budget and managed to the highest standards.
Conduct and maintain continuous risk quality assessments of the projects’ plans and associated documentation, to identify project & portfolio risks and issues, escalating in a timely manner through agreed channels.
Develop, maintain and execute mitigation strategies and action plans through the program management lifecycle to mitigate and reduce risk.
Continuously assess the consistency of execution to identify lessons learnt which can then be leveraged at each progressive stage of the program and across implementation of the multiple capabilities.
Maintain comprehensive, consistent documentation including project plans, status reports, and technical documentation.
Provide regular, concise meaningful updates to leadership teams.
Management of vendor relationships engaged in the program activities. Ensuring alignment to third party risk management process and controls.
Appraise the quality of detailed project plans, RAID logs across the portfolio as required. Reviewing the detail as required to ensure successful outcomes, coaching and mentoring teams to instil positive behaviours and outcomes.
Handle issues head on and with a program lens, working to unblock delays in creative and innovative ways for maximum business impact.

Leadership

Work as a team member and individual contributor
Through example and behaviour, strive to provide peer leadership to other team members with the goal of being excellent service providers and enablers to other constituencies (both internal and external)
Actively mentor other team members both technically and professionally
Champions and supports internal talent within the program team.
Builds meaningful influential relationships with key stakeholders of all levels.
Deputises for peers and managers where required.

Competencies

Significant practical experience of leading and managing technical delivery programs incorporating change management within a highly structured project methodology.
Highly experienced at managing third party service providers to deliver a range of services as part of project & program delivery.
Excellent written and verbal communication skills that are tailored for all levels. Must be comfortable presenting at board level and to regulators.
Skilled at supporting technical teams to formulate and articulate business benefits through the construction of business cases.
A strong grasp of the technical and operational elements within a technical financial environment to be able to effectively communicate with stakeholders and team members.

Our commitment to employees:

At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:

Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
2 paid volunteer days so that you can actively support causes within your community that are important to you.
Generous parental leave policies to ensure you can enjoy valuable time with your family.
Parental transition coaching programmes and support services.
Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
Affinity Groups (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
Active support of flexible working for all employees where possible.
Monthly ‘Heads Down Days’ with no meetings across the whole company.
Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
Private medical insurance and dental coverage.
Social events that give you opportunities to meet new people and broaden your network across the organisation.
Annual flu vaccinations.
Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.

Director, Technology Project Management

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