CRISP Child Care Manager

Pay Plan Title: Care Manager

Working Title: CRISP Child Care Manager

FLSA Status: Non-Exempt

Posting Salary Range: $53,045 - $66,837

Office Location: Remote within North Carolina. Must live within 75 miles of the Cabarrus Country.

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources has a career opening for CRISP Child Care Manager to join our Care Management team! The CRISP Child Care Manager is responsible for providing care coordination targeting those with chronic, unresolved or complex physical, behavioral health and determinant social needs.  This includes providing care planning with foundations in national evidence based and informed standards to do whole person care. The CRISP Child Care Manager is expected to assess and respond to members’ health and safety needs when the Trillium Catchment is under a state of emergency or weather advisory or when health and safety needs are identified for members.

On a typical day, you might:

• Engage members in care coordination/care management process 
• Provide complex care management, in compliance with NCQA and any other identified regulatory/required accreditation standards, to assigned members who may have identified needs with behavioral health, physical health, co-occurring, co-morbid or multi-morbid conditions.   
• Provides education about and linkage to as needed, all available services, natural and community supports, treatment options, diagnostic services, etc.
• Linkage to needed psychological, behavioral, educational, physical and dental evaluations.  Identifies, links or if appropriate facilitates referrals for health-related services, community-based resources, school/academic needs and social support services.
• Ensure the coordination of care with each member’s primary care physician and/or other identified specialist/dental provider.
• Conducting In-Reach activities to promote community reintegration.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Education/Experience:

Must meet QP status.

Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR

Additionally,

If serving members with LTSS needs, the care manager must meet the minimum QP requirements defined above (A-D) and additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience.  This experience may be concurrent with the years of experience required to become a Qualified Professional.

Preferred Education:

Degree in Human Services.

License/Certification:

May be accepted as noted above.

Must have a valid driver’s license.

Location:

Remote within North Carolina. Must live within 75 miles of the Cabarrus Country.
 Must reside in NC to be considered for remote status.

Must be able to travel to a Trillium office location and within catchment as required.  

Deadline for application: 7/15/2025 at 11:59 pm 

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate.  All applicants will receive a final email when the recruitment cycle for the position has closed.  

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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