Business Operations Intern (Remote)

About Extrity Services

At Extrity Services, we redefine security by placing a premium on emotional intelligence, de-escalation, and cultivating a thriving company culture. We believe that security goes beyond physical safety; it's about creating an environment where everyone feels secure and valued. We are the leading provider of unarmed and armed security solutions; we pride ourselves on delivering top-notch, reliable services to a wide range of clients. Our commitment to operational excellence, stringent standards, and meticulous attention to detail is what sets us apart from the competition. Join us at Extrity Services, where security is a collaborative effort that values emotional intelligence, embraces de-escalation techniques, and celebrates the unique culture of each client. Together, let's redefine what it means to feel secure.

• NOTE: This is an unpaid internship position*
  
  

Job Description

As the Business Operations Intern at Extrity Services, you will be instrumental in supporting our core business functions through process optimization, systems coordination, and cross-functional collaboration with our Senior Leadership Team + C-Suite. Our primary goal for this internship is to equip you with the skills, experience, and business knowledge needed to eventually start and run your own successful venture. It is designed to serve as a launchpad, offering hands-on training, leadership development, and real-world insight into building and operating a business.

What You'll Be Doing

• Support day-to-day operational functions, including calendar scheduling, project updates, and internal task tracking for our Senior Leadership Team (SLT)..
• Assist in maintaining and improving CRM records and pipeline activities (HubSpot).
• Utilize business tools such as ClickUp, TrakTik, and Miro to track workflows, compile updates, and support cross-departmental initiatives.
• Draft internal and external communications, summaries, and reports to support executive visibility.
• Conduct research and data entry to support service planning, site assessments, and executive presentations.
• Help align and integrate systems across departments (CRM, task management, documentation).
• Collaborate with operations and leadership teams to prepare client service proposals and transition materials.
• Organize and update digital documents including SOPs, workflows, and status logs.
• Participate in operations meetings and provide follow-up on tasks, timelines, and deliverables.
• Contribute to the preparation of briefings and project timelines for cross-functional initiatives.
  
  

What You'll Bring

• Currently pursuing a degree in Business, Operations Management, or a related field.
• Experience with productivity tools such as Google Suite (Docs, Drive, Calendar).
• Familiarity with CRM systems like HubSpot and project tools such as ClickUp, Miro, and TrakTik are preferred but not required.
• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication with a professional tone.
• Ability to multitask and work collaboratively in a fast-paced environment.
• Eagerness to learn and proactively take on new challenges.
• Capacity to maintain discretion with confidential information.
  
  

Why Join Us

Being a part of Extrity Services means you are contributing to a safe, hospitable, and thriving community. You will have opportunities for professional growth and development, all while making a meaningful impact on the lives of those we serve.

Our Approach

Emotional Intelligence: We recognize the power of empathy and understanding in our line of work. Our security professionals are not just experts in the field; they are adept at reading situations, tuning into emotions, and responding with sensitivity.

De-escalation Mastery: Diffusing tense situations is a skill we pride ourselves on. Instead of confrontation, our team is trained to de-escalate, finding peaceful resolutions that prioritize the well-being of all involved.

Culture as a Foundation: We understand that security is not a standalone department but an integral part of our overall company culture. Our approach blends seamlessly with your values, ensuring a secure and harmonious atmosphere that resonates with your unique identity.

Diversity, Equity & Inclusion

At Extrity Services, we embrace and champion equal opportunities and affirmative action in our workplace. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, individual with a disability, or other legally protected characteristics.