Sales Development Representative

Job Description:

The Sales Development Representative II will report to the Manager, Sales Development, and plays a critical role in helping the organization meet pipeline coverage, revenue, and key account penetration goals by out-selling competitors in a complex and established enterprise software marketplace. The role works closely with Sales, Solutions, and Marketing teams and aligns with the buyers' digital signals to build relationships.

• Effectively qualify inbound leads, build relationships, and communicate effectively across functions and levels in a business during outbound prospecting.
• Hunt for outbound leads to fuel the new business pipeline. 
• Make outbound calls to connect with decision-makers (inbound and outbound) and the buying committee at target accounts.
• Conduct discovery to explore a prospects operations and pain points to share where NextGen can add value and solve business challenges.
• Drive attendance to key company and pipeline generating events.
• Execute outbound demand generation and growth marketing team campaigns via salesloft.
• Provide campaign feedback to the growth marketing team.
• Share intelligence with the new business sales team on prospects needs and concerns.
• Schedule appointments and demos to connect qualified buyers with the new business sales team.
• Research prospects and follow proven sales cadence in SalesLoft with calls, emails, social outreach, and video engagement.
• Work closely with sales to drive prospects through the buyer’s journey.
• Use company intent data to provide intelligence on existing opportunities and alert account executives when current customers may be searching for new solutions. 
• Maintain data integrity and add new contacts using Salesforce and Zoominfo.
• Participate in regional sales meetings, ongoing development training, role play and call coaching sessions to improve performance.
• Use LinkedIn sales navigator to prospect and build relationships with target accounts.
• Document activities and results to meet specific KPIs.
• Learn and articulate cross domain experience in two of three business units - Office, Enterprise OR Insights.
• Learn and articulate specialty specific value propositions in two of three markets - Integrated, Community OR Specialty Care.
• Focus on sourcing leads for new business sales team.

Education Required:

• Bachelor's Degree  
• Or, any combination of education and experience which would provide the required qualifications for the position.

Experience Required:

• 1-2 years relevant sales experience.  
• 2 years’ Healthcare Information Technology (HIT) vendor experience.
• Track record in driving high growth in a B2B SaaS environment with a competitive mind set.
• Hands-on experience and expertise with Salesforce and the Salesforce ecosystem.
• Demonstrated experience with marketing and sales technologies like LinkedIn, Salesforce, Terminus, Salesloft, and more preferred.

Knowledge, Skills & Abilities:

• Knowledge of: Demonstrated understanding of modern sales principles and tactics. Deep level and understanding of ambulatory business challenges, personas and market. Salesforce and the Salesforce ecosystem. Marketing and sales technologies like LinkedIn, Salesforce, Terminus, Salesloft, and more preferred.
• Skill in: Strength and proficiency in complex objection handling. Strong problem-solving skills, active listener, and the ability to think creatively and use sound judgment when making business decisions.
• Ability to: Ability to operate and excel at strategic as well as tactical levels while understanding the why and what for proper communications. Have accountability for meeting both activity and result goals with a passion for the company.
• Understand and be able to communicate company vision and mission in the Healthcare IT space.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.