Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Overview
We’re offering a unique opportunity for a highly motivated and self-driven intern to take full ownership of an independent AI project: developing an intelligent chatbot that can answer engineer questions using wiki pages, SharePoint documents, JIRA, etc. This is a hands-on, end-to-end role involving design, development, and deployment using Microsoft Azure’s AI and cloud tools.
You’ll work independently with the support from other teams’ members and will deliver a working prototype by the end of your internship.
Responsibilities
Lead the design and development of a chatbot capable of querying iLottery documents via natural language.
Implement a retrieval-augmented generation (RAG) architecture using:
Azure OpenAI Service (GPT models)
Azure AI Search to index and retrieve content
Azure Blob Storage to host source documents
Build backend logic using Azure Functions, or another serverless approach
Design a simple front-end (e.g., web app or bot interface) for user interaction
Ensure basic access control (e.g., via Azure AD) for internal security
Run tests and improve chatbot quality based on test feedback
Present your final working solution and documentation
Run tests and improve chatbot quality based on test feedback
Present your final working solution and documentation
Qualifications
- Lead the design and development of a chatbot capable of querying iLottery documents via natural language.
- Implement a retrieval-augmented generation (RAG) architecture using:
- Azure OpenAI Service (GPT models)
- Azure AI Search to index and retrieve content
- Azure Blob Storage to host source documents
- Build backend logic using Azure Functions, or another serverless approach
- Design a simple front-end (e.g., web app or bot interface) for user interaction
- Ensure basic access control (e.g., via Azure AD) for internal security
- Run tests and improve chatbot quality based on test feedback
- Present your final working solution and documentation
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
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At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation is $22.50 per hour. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
