Offer summary

Qualifications:

Bachelor’s degree in accounting, finance, or related field., At least 3 years of experience in a similar role., Strong computer skills with proficiency in relevant software., Experience with Zuora Billing and Salesforce.com is preferred..

Key responsibilities:

Oversee billing and collections processes to ensure timely and accurate invoicing.

Lead and coordinate the work of the department staff.

Manage client accounts, resolve payment issues, and maintain relationships.

Generate reports and analyze accounts receivable metrics.

Job description

As the AR Supervisor you will oversee the Billing Specialist and the Cash Applications Specialist; need to address all past due accounts according to company defined process for collections. Assist the DealDesk Manager when needed to review all Zuora Quotes. Experience with SalesForce, Zuora, Google G-Suite, and Stripe Credit Card system a plus.

Responsibilities:

Direct and lead the work of others in the department and partner with others in the company
Ensure all invoicing is completed accurately and in a timely manner
Administer the collections process to resolve client payment issues.
Work closely with sales and other departments to provide support, resolve problems, and reconcile accounts.
Perform reconciliation, credit adjustments, bad debt write‐offs, refunds, customer notification, and other transactions or reports according to company policies and procedures.
Review open accounts and reach out to clients with the goal of collecting customer payments while maintaining client relationships.
Maintaining records regarding payments and account statuses.
Review accounts, client payments, credit history, and recommend new or better billing or payment processes.
Perform cash applications as required.
Creating metrics, generating reports and statements for internal use.
Review with management on a recurring basis the Accounts Receivable metrics.
Conduct complex work independently and with latitude for judgment

Requirements:

Bachelor’s degree in accounting, finance, or related field.
At least 3 years experience in a similar role.
Strong math, typing, and computer skills.
Zuora Billing and Salesforce.com (SFDC) experience are strongly preferred.
High level of accuracy, efficiency, accountability, and attention to detail.
Ability to build relationships with clients and internal departments.
Supervisory skills recommended.
Willing to work on US Pacific Time (graveyard)