Physician Sales Representative

Job Title: Physician Sales Representative—Houston, Texas

Department: Sales Department

Reports To: Director of Sales & Marketing

FLSA Status: Exempt

Location: Texas

The Physician Sales Representative will be responsible for educating consumers on medical billing services while meeting quarterly sales goals. The ideal candidate will develop and maintain strong relationships with existing and new customers. Precision Medical Billing Inc. follows a hybrid work structure where employees can work remotely or from the Houston office as needed, based on demands of specific tasks. At times, employees will be required to leave home to do work, which entails reporting to the Houston office, designated locations for mandatory company meetings, events, and or to meet with a client. Up to 20% travel is required. This position is a salaried position plus commissions. Weekends may be required. Knowledge of the medical and billing services industry is preferred.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Sell medical billing / revenue cycle management services to the physician practices, surgery centers, and outpatient medical/ therapy clinics, nurse practitioners

· Travel within sales territory to meet prospects and customers

· Conduct calls and face-to-face meetings with customers daily in person or via virtual meeting

· Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs

· Build and maintain relationships with new and repeat customers

· Builds and maintains a network of sources from which to identify new sales leads

· Bring a book of business or qualified leads to the position

· Maintain records of all sales leads and/or customer accounts including calls, sales, lost business, and any customer or vendor relationship problems

· Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

· Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

· Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs

· Work closely with the marketing department to help build the brand

· Meet prospecting and sales goals as outlined upon hire (Goals are subject to change.)

· Work within the CRM and other business development tools provided by the company

· Develop sales pipeline, qualify sales opportunities, and improve existing accounts’ growth, while achieving sales targets

· Managing and providing market updates and business forecasts

· Adhering to compliance requirements related to sales, business development, and marketing

Competencies: To perform the job successfully, an individual should demonstrate the following.

Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Share expertise with others. Strives to continuously build knowledge and skills.

Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Set goals and objectives. Use time efficiently. Works in an organized manner.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Use technology to increase productivity.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

3 – 4 years’ experience in selling physician billing services and business development

Language Ability:

Read, analyze and interpret business and professional documents. Write reports and business correspondence. Effectively present information and respond to questions.

Mathematical Ability:

Calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Reasoning Ability:

Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Competent use of MS Office (Word, Excel, Outlook)

Experience using CRM tools such as ZOHO is a plus

The employee must have regularly scheduled and approved work hours.

· The employee must be fully accessible during core hours of 8am-5pm CST.

· The employee must respond to emails, phone calls or texts within 1-2 hours.

· The employee must keep personal telephone calls to a minimum, and only be made or received after work time, or during lunch or break time.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to travel as required for the job

• Remaining in a stationary position, often standing, or sitting for prolonged periods.

• Moving about to accomplish tasks or moving from one worksite to another.

• Repeating motions that may include the wrists, hands and/or fingers.

• Communicating with others to exchange information.

• Adjusting or moving objects up to 20 pounds in all directions.

Benefits