HMS IBO Senior Consultant

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Huron Manager Service (HMS) client needs are unique and so we are constantly on the look-out for outstanding operational leaders with different types and levels of expertise and knowledge who can temporarily lead client teams to outstanding results.
The Senior Consultant will serve in a temporary operational role for HMS clients. This role will lead the designated client function and deliver a consistent value-driven approach for HMS clients. This role has significant responsibility for managing engagements with varying degrees of complexity. You will effectively communicate and build relationships with client executives and management to deliver engagement objectives. Your strong, lasting trusted advisor business relationships with clients lead to positive references and follow-on work. As a representative of HMS, all Senior Consultants must demonstrate the highest-level integrity, personal values, and Huron Values.
 

KEY RESPONSIBILITIES

o Operational Performance Support:
o Work with client function’s directors/managers to:
o Determine the appropriate, team-/function-specific key performance indicators to monitor regularly
o Develop goals for those key performance indicators
o Identify root causes preventing the achievement of any goals
o Recognize action items necessary to resolve root causes
o Facilitate sustained resolution of the root causes
o Implement necessary communication across and outside of function’s teams to promote performance improvement
o Collaborate with function leadership to monitor and evaluate front-line staff performance against established productivity, quality, and operational standards
o Management & Meeting Oversight:
o Oversee key client function meetings
o Confirm that key meetings are appropriately focused and effective and hold management team accountable for timely completion of identified action items
o If such a meeting is not already in place, establish a recurring meeting with all directors/managers to tackle barriers, discuss risks, and celebrate successes
o Summarize key meeting outcomes and action items
o Maintain an ongoing list of top improvement opportunities and priorities
o Facilitate timely resolution of priorities
o Senior Leadership Updates:
o Document summary-level performance reports for function on a weekly basis and provide findings to client and Huron senior leadership
o Other operational leadership tasks as assigned per client role responsibilities

CORE QUALIFICATIONS:

• Bachelor’s degree in healthcare administration, business, finance, or a related field. A Master’s degree is preferred.
• At least 5 years of experience leading a healthcare operations function such as scheduling, revenue cycle, supply chain, or case management
• Operational leadership experience as required for the client interim role
• Preferred experience in a matrixed organization
• Preferred experience in consulting
• Travel required and varies based on client needs
• Current permanent U.S. Work Authorization required

Position Level

Consultant

Country

United States of America