Associate Implementation Consultant at Transact Campus

Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.

We are currently searching for qualified candidates for Associate Implementation Consultant. Please see the details for the position below.

Title: Associate Implementation Consultant

Location: Remote

Key Responsibilities:

• Deploy Transact’s Cloud POS solution
• Understand third party hardware, such as HP and NCR equipment
• Meet established department goals related to target completion dates, customer satisfaction, deployment throughput and more as assigned
• Deliver onsite and remote installation duties as assigned
• Support launch events for clients remotely and onsite as assigned
• Deliver expert training and consultative services to provide optimal system functionality

Must Have Experience:

• Degree or certificate in a technical or IT concentration, or equivalent work experience
• Ability to learn and master new software solutions
• Basic knowledge in Microsoft products, including but not limited to Excel
• Strong interpersonal skills with excellent oral and written communication
• Detail-oriented and proactive mindset
• Strong time management skills

Preferred Experience:

• Experience working in Higher Education environment
• Experience working in dining service management
• Experience working with Transact Campus solutions
• Experience in a client technical support or service role
• Experience deploying or supporting Point of Sale and eCommerce solutions
• Up to 10% travel domestically and Canada, as needed

Planning for the Future:

• Employer paid Life Insurance / AD&D / Short-Term
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
• Access to FSA Plans & Commuter Benefit Plans
• 401(k) Savings Plan
• Both your contribution and the company contribution are immediately 100% vested
• Access to the Roper Employee Stock Purchase Plan
• Paid Parental Leave Program

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.

This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI

https://illinoisjoblink.illinois.gov/