Job description

Job Summary:

We are looking for a dynamic, high-performing Key Account Manager to look over our client accounts. The role demands leveraging working relationships across clients as you will have to maintain a high level of client satisfaction by meeting all their goals and the company’s.

Responsibilities:

Develop, manage, and maintain strong relationships with a portfolio of Key Accounts.
Be the strategic partner for key clients and lead the execution of their key performance marketing campaigns with the support of internal teams.
Maintain client retention & grow the client revenue and company profit through existing and new accounts
Handle day-to-day activities for assigned E-commerce clients.
Conduct opportunity meetings and business reviews with key clients.
Achieving monthly and quarterly targets by identifying and developing new customers.
Coordinate invoicing and ensure invoices are sent on time and payments are coming through
Conduct strategic account planning and market studies
Understand the business objectives, and processes and support the needs of clients and prospects.
Able to analyze and draw inferences from reports to find growth opportunities
Prospect and close new business opportunities through market research, upselling, and cross-selling ITCAN services, referrals, events, etc.
Develop clear and effective proposals/quotations/reports for current and prospective clients
Evaluate media plans (digital/social) according to the client's needs, and coordinate with the internal teams on delivering the client’s expectations

Qualifications:

Bachelor’s degree in marketing, e-commerce, or a related field
Relevant experience in a similar position for at least 4 years.
Previous experience in Performance Marketing (Influencer\Affiliate\Digital) is a must.
Excellent communication and interpersonal skills.
Excellent organizational and problem-solving skills.
Highly data-driven & growth-oriented Person.
Ability to work in a fast-paced environment.

Department- Performance Account Management

Locations- Cairo, Egypt

Remote status- Hybrid

Required profile