Portuguese Speaking Customer Service Representative

Job Title: Portuguese Speaking Customer Service Representative

Start Date: 7th July 2025

Location: Remote within Greece (Work-from-Home)

About the Role:
We are looking for enthusiastic and customer-focused Portuguese speakers to join our clients team as Customer Service Representatives. You will be the first point of contact for customers, providing support, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

• Handle incoming calls, emails, or chats from customers in Portuguese

• Provide accurate information about products and services

• Resolve customer issues efficiently and professionally

• Maintain high levels of customer satisfaction

• Document customer interactions in the system

• Collaborate with other departments when necessary to resolve complex queries

Requirements:

• Native or fluent in Portuguese

• Good level of English (B1 or above)

• Excellent communication and problem-solving skills

• Ability to work independently in a remote setting

• Previous customer service experience is a plus

• Eligible to work in Greece

Work Arrangement:

• Remote work: If relocating, work-from-home is based in Athens

• If already local in Greece, work-from-home is available anywhere in Greece

Relocation Package (if relocating):

• 2 weeks hotel accommodation

• Flight ticket (from within the EU)

• Airport pickup

• Real estate agency fee covered to help find long-term accommodation

Why Join:

• Work from the comfort of your home in Greece

• Be part of a multicultural, supportive team

• Great relocation support if you are moving to Greece

If you are ready for your next adventure and want to build your career in customer service while enjoying life in Greece, wed love to hear from you!

Apply now! 
Click to apply or send your English CV to amanda.kiss@cbtalents.org