Offer summary

Qualifications:

1-2 years of experience in client support, account management, or junior business development, preferably in Fintech., Interest in the fintech sector with motivation to grow in business development or client success., Strong willingness and ability to learn quickly., Good communication and interpersonal skills, fluent in English and Russian..

Key responsibilities:

Assist with onboarding new clients and coordinate with the compliance team.

Support the introduction of acquiring services to potential merchants and prepare presentation materials.

Help merchants throughout various stages of cooperation under senior team guidance.

Maintain communication with merchants and support long-term relationships.

Job description

WHAT YOU'LL BE WORKING ON

Assisting with the onboarding process of new clients, including coordination with the compliance team and support in commercial discussions;
Supporting the introduction of the company’s acquiring services to potential merchants, including preparing basic presentation materials;
Helping merchants throughout various stages of cooperation under the guidance of senior team members;
Maintaining regular communication with merchants and supporting long-term business relationships;
Supporting upsell opportunities within the current merchant portfolio and assisting in identifying new business leads, agents, or referral opportunities;
Acting as a support contact for key clients, helping resolve requests and providing excellent customer service;
Monitoring merchant performance data (such as approval rates and transaction trends) and preparing reports for senior team members;
Assisting in the planning of client development strategies to enhance client engagement and revenue growth.

WHAT YOU NEED TO SUCCEED IN THIS ROLE

1–2 years of experience in client support, account management, or a junior business development role preferably in Fintech industry;
Interest in the fintech sector and motivation to grow in a business development or client success career;
Strong willingness and ability to learn quickly;
Good communication and interpersonal skills for both client-facing and internal team interactions;
Fluency in English and Russian.

WHAT WE OFFER

An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
Work with coworkers who are passionate about their business;
Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees;
Private health insurance coverage;
20 days of vacation time; Bank holidays; Sick leaves; Additional birthday day off;
Team building events and corporate parties.

You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture

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