Offer summary

Qualifications:

Post-secondary education in Software Development, Computer Science, or related field., At least 3 years of hands-on experience in DevOps, Cloud Engineering, or Infrastructure roles., AWS certifications such as Solutions Architect or DevOps Engineer are advantageous., Proficiency with AWS services, Infrastructure as Code tools, and CI/CD automation..

Key responsibilities:

Design, build, and manage AWS cloud infrastructure.

Create and maintain CI/CD pipelines and automate deployment processes.

Implement security best practices and support compliance standards.

Set up monitoring, troubleshoot issues, and collaborate with cross-functional teams.

Job description

DevOps Specialist

Full Time – Remote
Application Deadline: July 6th

At Fonemed, we’re redefining how individuals and healthcare organizations connect through secure, cloud-native technology. Our platform supports a wide range of digital health services and solutions, empowering care delivery across the globe.

We're seeking a DevOps Specialist to join our team and help design, build, and maintain secure, scalable, and compliant cloud infrastructure. In this role, you'll support our global operations and expanding portfolio of digital health solutions. While we operate remotely, the successful applicant must be available to work in the Newfoundland Standard Time (NST/NDT) zone. If you're passionate about cloud-native architecture, automation, infrastructure as code, and building reliable systems that improve lives, we’d love to connect.

Key Responsibilities:
Infrastructure & Cloud Management

Design, build, and manage AWS cloud infrastructure
Use Infrastructure as Code (IaC) tools like CloudFormation, Serverless Framework or Terraform,
Manage compute, storage, networking, and security resources in the cloud
Set up and maintain multi-region, multi-account architectures

CI/CD & Automation

Create and maintain CI/CD pipelines (e.g., Bitbucket Pipelines GitHub Actions, GitLab CI)
Automate build, test, and deployment processes
Implement blue/green, canary, or rolling deployment strategies
Ensure rollback and recovery options are in plac

Security & Compliance

Implement cloud security best practices (IAM, encryption, least privilege)
Automate security scanning, secrets management, and audit logging
Support compliance with standards like FedRAMP, HIPAA, SOC 2

Monitoring & Reliability

Set up monitoring, logging, and alerting systems (e.g., CloudWatch, Prometheus, Datadog)
Perform infrastructure health checks and optimize performance
Support SRE practices like incident response, postmortems, and SLOs

Environment Management & Troubleshooting

Manage dev, staging, and production environments
Troubleshoot infrastructure or deployment issues
Improve observability, traceability, and fault tolerance

Collaboration & Enablement

Work closely with Architects, developers, QA, and product teams
Document infrastructure, deployment practices, and operational runbooks
Educate and empower teams to adopt DevOps practices

Qualifications:

Post-secondary education in Software Development, Computer Science, or a related field — or an equivalent combination of education and experience
3+ years of hands-on experience in DevOps, Cloud Engineering, or Infrastructure roles within SaaS or regulated environments
AWS certifications (e.g., Solutions Architect or DevOps Engineer) are a strong asset
Strong proficiency with AWS, including both modern serverless services (e.g., Lambda, API Gateway, Cognito) and traditional infrastructure (e.g., EC2, RDS, VPC)
Practical experience with Infrastructure as Code (IaC) using tools like CloudFormation, Terraform or serverless framework.
Demonstrated ability to design and support secure, scalable, and multi-tenant cloud environments
Solid understanding of CI/CD automation, preferably with Bitbucket Pipelines or similar tooling
Familiarity with compliance frameworks such as HIPAA, SOC 2, and FedRAMP
Experience with monitoring and observability tools, including Amazon CloudWatch
Exposure to modern application stacks — particularly Node.js, React, or React Native
Excellent problem-solving skills and a collaborative, proactive approach to working in cross-functional teams

Why Work with Us

With over 20 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for a company that values you, apply today!

Fonemed is an equal opportunity employer and is committed to diversity, equity, and inclusion. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted.

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