Credit Controller

Job Title: Credit Controller

Location: Cape Town, South Africa (Hybrid)

Department: Finance

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Job Purpose: This role has responsibility for credit control of our clients, including credit rating assessments, cash collection and debt recovery tasks, resolving client queries, proactively chasing internal departments for help in resolution of client queries.

Key Responsibilities:

• Resolves any discrepancies, collections problems and customer queries.
• Maintains contact with clients via phone and email to ensure invoices are clear for payment, maintaining an accurate record of all actions taken.
• Controls and reconciles accounts as directed by credit control supervisor.
• Resolves queries both internally and externally around outstanding invoices.
• Liaise with Account Managers.
• Payment allocations - daily bank and cheque postings.
• Creates direct debit runs.
• Raise credit notes requests to Client Coordinators and Account Manager & refunds to Credit Control Supervisor
• Prepares regular customer statements.
• Checks customer’s credit ratings.
• Monitors debtor balances to ensure a reduction in debtors’ days.
• Prepares the bi-weekly Cash report for Senior Leadership Team.
• Team holiday cover.

Requirements:

• Have a background in Credit Control.
• Have excellent written and verbal communication skills.
• Quick and accurate data inputting skills.
• Strong attention to detail with a keen ability to identify errors.
• Ability to work under pressure and to tight deadlines.
• Ability to establish and maintain good client relationships, both internally and externally at all levels.
• Ability to reconcile complex accounts and have excellent attention to detail.
• Competency with large ERP systems.

Generic essential individual attributes

• Proactive and positive 'can do’ attitude at all times.
• Microsoft Excel and Work skills.
• Flexible approach to work and workload.
• Open honest approach at all times.
• Customer focused (internal and external customers).
• Team Player.
• Supportive.

#LI-Hybrid

Hybrid working:

This hybrid role, with a remote-first emphasis, necessitates being in the office or at a client site for 4 days each month. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.