Job description

Customer Service Specialist

Are you looking to work for a global organisation with leading brands in their portfolio? Are you ready for the next step in your career? If so, read on, the position as Customer Service Specialist would be a great opportunity for you!

About the Role

We are currently looking for Customer Service Specialist to become member of our team for our office in Bratislava within BU Health & Medical

What You Will Do

Processing of customer orders and making sure they are dispatched, invoiced and paid accurately and on time in relevant system according to defined process and standards (order to billing)
Answering internal and customer enquiries on product availability, prices, delivery times and the order status. Making sure that these enquiries are dealt with promptly and accurately
Dealing with special and/or more complex enquiries from customers
Making calculations and analyses to accurately compile and report statistics and provide recommendations

Who You Are

Experience with working in SAP
University degree (or High School) in Economics, Logistics or similar field
Interpersonal and communication skills
Fluency in Czech and English
Customer and Consumer driven
Previous experience within Customer Service is a plus
Previous experience in a international company is a plus

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Salary – min 1800 Eur gross monthly depending on the individual skills and experience of the selected candidate + other benefits. (13th salary, 14th salary, Bonus for attendance, Referral bonus and other interesting benefits, which we will be happy to tell you more about during the interview)