Job description

Position: Change Management Specialist
Location: Toronto, ON
Duration: 188 + 160 Days Contract

General Skills:

Organizational Change management expertise: Experience and knowledge of change management industry standards, best practices, methodologies, and tools.
Strategy development: Experience in the development of training, communication, and change management strategies and plans.
Stakeholder engagement: Ability to work effectively and engage with a diverse group of stakeholders, such as senior management and leaders, project managers, etc.
Conflict management: Strong conflict management, interpersonal, and communication skills (written and verbal).
Project management: Experience with project management fundamentals and understanding of the lifecycle of a project.
Active listening: Excellent active listening skills.
Analytical abilities: Strong analytical and decision-making abilities.
Presentation skills: Strong presentation and group facilitation skills.

Desirable Skills:

Change impact assessment: Experience identifying and assessing change impacts to the organization’s business processes and technology solutions to drive business and people adoption.
Transformational projects: Experience leading medium to large transformational change projects.
Structured approach: Experience working with project leads to apply a structured change management approach and methodology for the people side change across assigned initiatives.
Stakeholder analysis: Experience understanding the program/project and related change management issues by identifying key stakeholders and how they will be impacted by the change.
Actionable plans: Experience developing actionable and targeted change management plans that include communications, coaching, training, sponsorship, and/or other resistance management activities.
Success metrics: Experience defining and measuring success metrics and monitoring change progress to track adoption, utilization, and proficiency related to changes.
Process management: Experience managing the change management process, and applying change management principles. Experience coordinating efforts with other subject matter experts, including communications specialists, training specialists, and human resource consultants during implementation.
Ability to influence others, at all levels within the organization, and move towards a common goal.

Experience and Skill Set Requirements:

Must Have Requirements:

Organizational Change management expertise:
Experience and knowledge of change management industry standards, best practices, methodologies, and tools.
Experience in the development of training, communication, and change management strategies and plans.
Stakeholder engagement:
Ability to work effectively and engage with a diverse group of stakeholders, such as senior management and leaders, project managers, etc.