Offer summary

Qualifications:

Proactive and customer-focused mindset., Strong communication and telephone skills., Numerate with good computer literacy., Organizational skills and attention to detail..

Key responsibilities:

Providing customer support via phone, web, and email.

Processing orders and returns accurately.

Identifying and pursuing outbound sales opportunities.

Building relationships with key customers and supporting sales campaigns.

Job description

We’re looking for a proactive and customer-focusedShop Sales Executiveto join our Shop team. In this role, you’ll play a key part in driving multi-channel sales performance, managing key customer relationships, and ensuring every order is handled with care and precision. This role is based at our Tunbridge Wells office - 5 days per week (Monday to Friday).

Logistics UK is one of the biggest business groups in the UK, representing the entire Logistics industry with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers. Our focus is the critical services, support, and advice we provide to our members.

As a Sales Executive your responsibilities will include:

Providing excellent customer support across phone, web, and email
Processing orders and returns efficiently and accurately
Identifying and acting on outbound sales opportunities
Supporting sales campaigns and external retail events
Building strong relationships with customers, especially our Top 20 Accounts
Collaborating with internal teams to maximise commercial opportunities
Working with fulfilment partners to ensure seamless delivery
Supporting broader business goals to grow sales and protect profit

Requirements

B2B sales experience is highly desirable
You are numerate with strong computer literacy
Excellent telephone manner and communication skills
You are self-motivated, proactive, and able to work independently
You have strong organisational skills and attention to detail

This is a great opportunity to join a dynamic, growing team and make a real impact in a fast-paced retail environment.

Benefits

We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.