If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

The preferred working arrangement for the Director, Applied Technologist – Emerging Capabilities role is a hybrid model, with a few days per week in the Columbus, OH office. However, remote work arrangements will be considered for candidates located outside the Columbus area.

Job Description Summary

Do you want to be a member of a team that works at the intersection of business needs and technological solutions, bridging the gap between strategic business goals and technical capabilities? If you are passionate about understanding complex business problems, identifying technology solutions that align with these needs, and establishing best practices and guidance to enable scalable capabilities, then this may be the place for you!

As the Director, you’ll lead our Applied Technology and Emerging Capabilities team working closely with senior leadership to ensure successful implementation, adoption and scaling of cutting-edge technologies that drive value. You’ll play a pivotal role in guiding the convergence of business needs, technology trends and strategic goals to drive transformational change. We’ll count on you to manage the full lifecycle of the capability pillar, from ideation to execution, while ensuring the organizations capability vision is effectively communicated and adopted. You’ll influence the future of how emerging technologies shape customer experiences and business strategies.

Job Description

Key Responsibilities:

Leads the Applied Technology and Emerging Capabilities team, establishing clear vision for how emerging capabilities will be leveraged.

Works closely with executive leadership, across strategy and technology to align on long-term goals, trends and opportunities for digital transformation.

Balances both strategic thinking and hands-on executions, ensuring that experimentation and proof-of-concept efforts are successfully carried out through a network of applied technologists. This role requires a strong collaborative mindset, as well as the ability to evangelize new technologies and capabilities to drive adoption. As the capability matures, this role will oversee the transition of efforts from experimentation to full-scale execution to product management.

Works closely with business, strategy, technology and innovation teams to identify emerging trends, evaluate their applicability, and lead the development of new capabilities that scale across the enterprise.

Facilitates workshops, presentations and discussions to promote understanding and adoption of technological solutions and emerging capabilities applying a practicality lens to using tools.

Ensures the organization is proactively identifying and leveraging emerging capabilities to maintain a competitive edge in the market. Continuously improves practices and processes. Fosters a results-driven environment focused on delivering impactful, scalable capabilities.

Serves as a strategic advisor to both technology and business leaders, helping to define the foundational decisions required to scale the capability. Ensures alignment between technology initiatives and business objectives, contributing to the long-term success of the capability pillar.

Oversees the assessment and refinement of pillars of focus for experimentation. Drives a culture of innovation by encouraging experimentation with new technologies, business models and methodologies that enhance customer experiences and operational efficiency.

Leads team that continuously researches, assesses and stays up to date with emerging capabilities, identifying opportunities for Nationwide to leverage these innovations so Nationwide might offer business value and a competitive advantage.

Provides governance of new capabilities to ensure they meet business requirements and comply with security, privacy and regulatory standards.

Responsible for the management of a team including: performance management, salary planning and administration, training and development, hiring and placement, and disciplinary actions. Provides ideas and criteria for establishing and meeting performance objectives for area of supervision.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP, Emerging Capabilities & Competencies. Leads a team of three to six.

Typical Skills and Experiences:

Education: Undergraduate studies in business, human-computer interaction, engineering, user experience, product management and design, computer science, or related fields.

Experience: Typically, 10+ years experience in product management, strategy, innovation, with a proven track record of driving experimentation of emerging capabilities and business outcomes. Five or more years experience leading, coaching and developing a team in an innovative, fast-paced environment.

Licenses/Certifications: Several certifications could be helpful, but are not required. Certified Product Manager, Agile Methodologies, Business Strategy, Product Leadership or Innovation.

Knowledge, Abilities and Skills: In-depth understanding of emerging technologies and extensive experience in experimentation techniques. Advanced data analysis and interpretation skills. Strong leadership abilities with a proven track record of influencing senior stakeholders, including executives, and managing large cross-functional teams. Excellent verbal and written communication skills, with the ability to explain complex data and technical concepts to non-technical audiences. Proven experience in building and optimizing enterprise-level experimentation capabilities, fostering a culture of data-driven decision-making at scale.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility:  Not Eligible

Working Conditions: Normal office environment. Travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 06/27/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

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Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Director, Applied Technologist - Emerging Capabilities : $124,000.00-$238,000.00

The expected starting salary range for Director, Applied Technologist - Emerging Capabilities : $134,000.00 - $202,000.00

Director, Applied Technologist - Emerging Capabilities

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