Senior Manager, Field Sales Operations

Sr. Manager - Field Sales Operations @ Midi Health 👩‍⚕️📈

Location: Remote (U.S.-Based) | Optional hybrid in the Bay Area

Overview:

Midi Health is the leading virtual care clinic focused on women navigating perimenopause, menopause, and other midlife health challenges. We’re growing fast and we’re looking for a strategic, data-driven Field Operations leader to build and scale the infrastructure that empowers our provider-facing teams.

You’ll lead sales operations, CRM strategy, data insights, and enablement for all field-based outreach channels, helping us turn provider relationships into patient growth. This is a high-impact role that will shape the next chapter of our field ops strategy in a category-defining women’s health company.

This job is “HOT”: 🔥

• Architect and operationalize how Midi’s field teams work, from territory design to lead management and training
• Drive the CRM and data infrastructure that fuels performance insights and growth
• Be the connector between Growth, Product, Clinical, and Marketing to make sure our field programs scale with excellence

Business Impact – Not Just Surviving, But Thriving 📈

• Supercharge patient acquisition by equipping field teams with the right tools, processes, and insights
• Track, analyze, and improve field performance to ensure we’re investing our resources wisely
• Inform how we scale Midi Messengers, provider campaigns, and new market launches across the U.S.

What You Will Do: 🛠️

Sales Operations & Enablement

• Define and streamline field processes (territory planning, visit cadence, lead workflows)
• Build sales playbooks, training, and onboarding programs
• Manage key metrics, dashboards, and CRM strategy (HubSpot)

Data, Insights & Reporting

• Own data infrastructure to track field activity and referral performance
• Deliver insights to drive strategy, territory planning, and program design
• Analyze program pilots to guide future scaling

Process & Systems Optimization

• Champion efficiency: simplify workflows, automate reporting, drive CRM adoption
• Partner with Product/Data teams to optimize field tools
• Collaborate with Marketing on integrated campaigns and closed-loop reporting

Cross-Functional Leadership

• Partner with Growth, Clinical, and Product teams to ensure aligned execution
• Support operational readiness for new field team launches
• Lead change management as we grow and evolve field ops

What You’ll Need to Succeed: 🌱

• 7–10+ years in Sales/Revenue/Field Ops roles - product must have been sold to clinical/healthcare teams
• Proven success scaling field-based teams and processes
• Expert in CRM systems (HubSpot a big plus) and data reporting
• Strong analytical skills and a systems-thinking mindset
• Highly collaborative and comfortable in a fast-paced environment
• Bonus: Experience with grassroots, community-based outreach

The Interview Process Will Include: 📚

• Recruiter Screen (30 min)
• Hiring Manager Interview (45 min)
• Final Team Interviews (3 hours)

While you are waiting for us to review your resume, here is some fun content to check out. 

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