Account Manager

Connecting people and communities| Driving eCommerce | Moving New Zealand

Looking for your next career opportunity? We are seeking x2 proactive and results-focused Account Managers to join our high-performing Account Management team. 

With an extensive network across New Zealand, Team Global Express gets things moving. We’re on a journey to be the most sustainable logistics leader in New Zealand and are committed to winning our customers’ trust through delivering operational excellence.

As an organisation that thrives on collaboration and creating shared clarity, please note this role is based onsite to foster close teamwork and effective communication.

About the role - Mō te tūranga

As an Account Manager you will be responsible for maintaining and growing a portfolio of mid to large-sized customers, supporting revenue growth, and achieving profitability through up-selling opportunities.

Key responsibilities include:

• Customer Portfolio Management: Handle a portfolio of mid to large-sized customers, ensuring regular contact and relationship building.
• Sales & Revenue Growth: Identify and pursue up-selling opportunities to support revenue growth and achieve profitability targets.
• Product & Market Knowledge: Understand TGE's products and services, and conduct market research to introduce relevant offerings to customers.
• Data Management: Maintain accurate customer information in Salesforce, including contact details, sales activity, and market insights.
• Financial Oversight: Ensure accurate revenue, rates, billing details, and contractual arrangements, and conduct profitability modelling.
• Rate & Peak Planning: Manage rate reviews and plan for peak volume periods with customers.
• Team Collaboration: Work closely with management and operational staff to foster strong working relationships.

What will you bring? – Ōu Pūkenga?

We are looking for a highly engaged individual with strong relationship management skills, excellent communication and negotiation abilities, and high attention to detail.

Additionally, you will bring:

• Proven account management experience in a service-based industry (minimum 3 years).
• Prior experience in the Transport & Logistics industry is desirable.
• Experience with Salesforce or other CRM systems is desirable.

Your Benefits - Ō Painga

You'll be part of a team going places, building a legacy of best practice and working with people keen to draw on your expertise. Plus, you'll be making a genuine difference, all while getting to have fun along the way with a great bunch of people.  

Additionally, you’ll get.

• Free staff car parking.
• Enjoy the convenience of our onsite cafeteria offering freshly prepared hot meals every day—subsidised to help you eat well and stay focused.
• Access to our staff welfare trust will cover 80% of your medical bills up to $1500 per year.
• A national commitment to attaining the highest standards in Health, Safety, and Environment (HSE) through best practise.
• Access to heavily discounted holiday homes across New Zealand.

How to apply - Me pēhea te tono

If you're passionate about making an impact, thrive in a fast-paced environment, and eager to be part of something transformational, we want to hear from you!

Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.

All applicants must hold legal entitlement to work in New Zealand.