Multimedia Design Specialist

Multimedia Specialist – Design

The Multimedia Specialist is responsible for providing visual communications support services for Member, Committee, and House support offices, primarily in the areas of static and motion graphic design. The Multimedia Specialist participates in all stages of the design lifecycle, including gathering client objectives, providing design/production solutions; developing concept and layout for motion and static designs; and determining final output.

Candidate Minimum Requirements:

• Bachelor’s degree in Fine Arts, Visual Communications, Graphic Design or related field, or equivalent work experience.
• Three years experience creating graphic design products, including motion graphics. o Include any in-house and/or firm/agency design experience.
• Experience using the Adobe Creative Cloud Suite (2018 or later), with emphasis on Adobe InDesign, Adobe Illustrator, Adobe Premiere, Adobe Photoshop.
• Experience using Adobe After Effects is recommended.
• Proficiency in the use of Microsoft Office products (Word, Excel, Outlook, PowerPoint, and Teams). Understanding of other applications within Microsoft Office 365 suite is desired.
• Experience building templates with help documentation is highly desired.

Job Expectations:

• Knowledge of principles and processes for providing customer service including needs assessment, meeting quality standards and evaluation of customer satisfaction.

• Ability to communicate effectively, both orally and in writing, with elected officials, senior staff, information systems professionals, and non-technical users.

• Ability to develop and maintain strong working relationships with cross functional CAO staff as well as customers and stakeholders.

• Must be able to work additional hours as needed. Must be able to secure and maintain Federal Government security clearances as deemed appropriate by senior management.

• Ability to work additional hours as necessary.

Description of Work:

• Consults with customers and stakeholders to determine needs and ensure customer satisfaction of desired services in the areas of static and motion graphic design.

• Creates print and multimedia content in support of communications, outreach, branding, reporting, or general marketing, including content for social media use.

• Handles multiple projects with fluctuating and competing deadlines.

• Designs and produces concepts and presentation approaches for visual communication media and works with cross functional team members to meet specialized customer needs.

• Provides and undergoes peer to peer review and/or quality checks on work products.

• Participates in project teams supporting House offices on high-profile or complex projects, often in tight-turnaround situations.

• Maintains up-to-date knowledge of current graphic design/multimedia software and techniques, with an emphasis on Adobe Creative Cloud applications. Assists with training team members on use of multimedia assets.

• Provides feedback and input on planning issues and the day-to-day functions.

• Prepare recommendations for improvements, modifications and/or enhancements to assure responsiveness to changing requirements. Inform senior management of unusual problems and unanticipated constraints of resource requirements in a timely manner.

• Assists in the development and implementation of workplace policies, standards, procedures, practices, and communication programs.

• Participates in the development and distribution of all related program documents and materials.

• Performs other official duties as assigned.