Quality Assurance Analyst

Remote: 
Hybrid
Work from: 

Tyler Technologies logo
Tyler Technologies XLarge https://www.tylertech.com/
5001 - 10000 Employees
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Job description

Description

The role of a Quality Assurance (QA) Tester involves ensuring the quality and reliability of products or services through meticulous testing processes.  The role of a Quality Assurance (QA) Tester is critical in ensuring the functionality, performance, and reliability of a product or service before it is released. QA testers use structured testing processes to identify issues, validate product features, and ensure the product meets the specified requirements.

Responsibilities

 

  • Responsibilities include test planning, executing tests, reporting defects, conducting regression testing and other testing needed, collaborating with cross-functional teams, and continuously improving testing practices.
  • Test Planning: Define the scope and objectives of the testing process based on project requirements.

  • Executing Tests: Perform various types of testing (e.g., functional, regression, user acceptance) to identify defects and inconsistencies.

  • Reporting Defects: Record and track issues, documenting the nature and severity of each defect found.

  • Regression Testing: Re-test after fixes have been applied to ensure new code does not negatively impact existing functionality.

  • Collaboration: Work closely with cross-functional teams, such as developers, product management, or CSAM to resolve issues.

  • Continuous Improvement: Suggest improvements to testing processes and contribute to refining the overall QA strategy.

 

Qualifications

  • Technical Skills
    • Manual Testing: Knowledge of manual testing methodologies, including test case creation, execution, and defect reporting.
    • Site Tracking and Test Tools: Proficiency with tools like JIRA and Zephyr.
  •  Analytical Skills
    • Attention to Detail: Ability to identify even the smallest defects, ensuring that the product is fully functional and of high quality.
    • Problem-Solving: Analytical thinking to investigate issues, determine their root cause, and suggest solutions or workarounds.
  • Critical Thinking: Evaluate test results, validate the behavior of site, and identify discrepancies between the expected and actual results.
  • Communication Skills
    • Defect Reporting: Strong written communication skills to clearly document issues, provide detailed descriptions, and prioritize defects based on severity.
    • Collaboration: Ability to work closely with cross-functional teams, including developers, product managers, and business analysts, to ensure all requirements are met.
    • User-Centric Communication: Interacting with non-technical stakeholders to explain issues and recommend solutions in a way that is understandable to non-technical audiences.
  • Soft Skills
    • Adaptability: The ability to adapt to changing requirements, timelines, and project priorities.
    • Time Management: Prioritizing tasks effectively to ensure testing is completed within deadlines without compromising quality.
    • Teamwork: Working effectively within a team environment, contributing to team goals and supporting colleagues when needed.
    • Attention to User Experience: Focus on understanding and ensuring a seamless user experience by testing user interfaces and workflows.

Required profile

Experience

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