Payroll Manager

Work for a company where you make a difference in people's lives every day!

At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.

GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2024! We also received the "Great Place Place To Work" Certification for 2025-2026!

The Payroll Manager is responsible for overseeing the accurate and timely execution of all payroll functions within GT Independence. This includes managing a team of payroll administration staff, ensuring adherence to internal schedules, maintaining compliance standards, and serving as a key leader in operational efficiency. The Payroll Manager partners closely with program managers and market-level leadership to coordinate payroll-related processes and initiatives, while providing strategic leadership and direction to the payroll team.

RESPONSIBILITIES AND DUTIES

Provide direct supervision, mentorship, and performance management for the Payroll Administrator and Assistant Payroll Administrator to promote a culture of accountability, excellence, and continuous improvement, which includes the following:

• Serve as a payroll subject matter expert and leader across departments by supporting strategic payroll initiatives and company-wide process improvements.

• Accurately and efficiently perform all steps of the payroll administrative process.

• Produce and distribute all payroll reminders and updates to ensure transparency and timeliness.

• Oversee all payroll admin functions, including deposits, voids, and check reissues, to ensure they are completed accurately and on time

• Monitor and optimize workflows, resolves discrepancies, streamline processes and implement process improvements

• Compile, measure, and report all payroll metrics; report key performance indicators (KPIs) to leadership.

• Evaluate payroll processes and systems regularly to identify inefficiencies and implement improvements aligned with organizational goals.

• Approve and audit all payroll deposits for all Markets

• Create, manage, and update both external and internal payroll schedules to ensure compliance and coordination across departments.

• Support market-level leadership, including program managers, and coordinating compliance with internal payroll schedules.

• Act as final approver for high-value payments, safeguarding financial accuracy and integrity to mitigate errors and ensure accuracy

• Collaborate with operations leadership and training to ensure adequate training needs for staff engaged with operations (payroll and customer service)

• Monitor requests for manual checks, requests for payments (off-cycle), and void/re-issues to ensure consistency and accuracy

• Contribute to the development and maintenance of payroll guidelines, policies, and standard operating procedures in partnership with operations leadership and training teams.

• Demonstrate proactive leadership by communicating risks, timeline challenges, and proposed solutions to upper management.

• Use appropriate judgment in upward communication regarding timeline or schedule concerns

• Represent GT Independence values and mission by promoting ethical and inclusive leadership practices.

• Other duties as assigned by the Director of Operations Administration, Chief of Operations, and Chief Financial Officer

EDUCATION

• Bachelor's Degree required (Business, Accounting, Human Resources, or related field preferred)

EXPERIENCE AND QUALIFICATIONS

• Minimum 7 years of experience in payroll operations, banking, or financial services; leadership experience preferred
• Proficiency with Microsoft Office including Excel and Great Plains (or similar accounting/payroll systems)
• Demonstrated excellence in attention to detail and process accuracy
• Proven ability to lead and develop high-performing teams
• Strong planning, organizational, and decision-making skills
• Ability to integrate technology into payroll operations for increased efficiency
• Capacity to work collaboratively across departments and functions
• Excellent written and oral communication skills

WORK ENVIRONMENT

• Work is performed in a typical office setting

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.

Our Operations team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.

We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.
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What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.