Job description

Schnabel is an employee-owned, professional engineering and consulting firm that focuses on solving problems related to the earth and environment through specialization in geotechnical, geostructural, tunnel, and dam engineering. Schnabel’s high standards for quality, business ethics, and concern for the communities in which we live are a vital part of who we are. Schnabel is an ENR Top 500 Design Firm with 650+ employees in 30 offices throughout the United States.

Recognized by CE News as one of the Best Engineering Firms to Work for, Schnabel provides employees with a competitive benefits package including maternity leave, tuition reimbursement for continuing education, health, dental, life and disability insurance and a wellness program. As an employee-owned company, through the Employee Stock Ownership Plan, Schnabel employees directly benefit from the success of our growing firm.

Benefit options include:

Medical insurance
Dental insurance
Flexible spending accounts
Employee life & ADD insurance (100% company-paid)
Short-term disability (100% company-paid)
Long-term disability
Supplemental life insurance
401(k) and profit-sharing plan
Employee stock ownership plan (ESOP)
Bonus program
Paid time off
9 Paid Holidays
Wellness program
Professional development and tuition reimbursement

Job Description:

Are you looking for interesting and meaningful work, a fun and flexible atmosphere, and opportunities to learn, grow, and excel? If so, then welcome to Schnabel. We approach problems with creativity and innovation. The Corporate IT Department, headquartered in Richmond, VA, is seeking a qualified IT Specialist to work in our Seattle, WA office who will provide additional support to our expanding West Coast operations. We are looking for a detail-oriented and driven professional who is committed to continuous development and contributing to a collaborative team environment. Standard working hours are 8:00 AM to 5:00 PM Pacific Time.

Job Responsibilities:

Assists staff with technical support of computers, applications, switches, cabling, and related technologies within established standards and guidelines.
Assists in the maintenance and testing of desktop/laptop computers and associated hardware and software.
Provide daily on-site, remote desktop, and phone support to offices located throughout the United States with periodic travel primarily based on the West Coast.
Responsibilities include the installation, maintenance, and troubleshooting of desktop and laptop computers, peripherals, and associated software including Windows 10/11 and Microsoft M365.
Assess user needs, generate hardware/software recommendations and prepare documentation.
Work with vendors to resolve technical problems with desktop hardware and software.

Required Skills/Experience:

A minimum of a high school diploma or equivalent is required with advanced computer training; a bachelor's degree in computer science or relevant similar field is preferred.
A minimum of one to two years of experience in desktop support (internship experience acceptable).
Experience with Microsoft Windows Active Directory is preferred.
A strong work ethic and the desire to perform professionally at an elevated level.
Excellent communication skills.
This position requires independent analysis, problem solving, timeliness, and a solid troubleshooting background. The ability to work independently and within a team environment is critical to this position's success.

Other Requirements:

Ability to pass a background check which may include criminal history, motor vehicle record, and credit check.
Ability to pass a pre-employment drug screening.
U.S. Citizenship or Permanent Resident status is required. No visa sponsorship will be provided.

The compensation range for an IT Specialist is between $23.50/hr to $39/hr. Compensation for this position may vary based on geographic location and other factors. We remain committed to providing competitive and equitable compensation to all employees, regardless of their location.

Required profile