Job description

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Join us in creating a future beyond fossils!

We are now looking for a Customer Service Specialist KR, who provides a wide variety of customer service to customers including order management, customer communications about products etc. Professional & effective sales to support sales department for meet customer satisfaction. Internal coordination with relevant department to on time fulfil customer order and provide good service to customers. This position will be in UPM-Kymmene (Korea), Suwon.

Greetings from your future manager

We are looking for a colleague who is willing to contribute your brilliant and desiring to grow and succeed in a global company together. Carin Zhang, Customer Service Manager, NOA

What you’ll do

Responsible for whole order processing
Responsible for daily sales supports (sample, documentation, customer profile…)
Responsible customer database
Responsible for coordinating cross functions to provide better customer service (Logistic, Sales etc)
Responsible for closely communicate with customers such as call, email

Who you are

You have College/University degree
You have rich inter-person and customer-oriented working experience
Your written and spoken language(s) fluency: Korean & Chinese. Able to daily communicate with team in both Korean & Chinese
You have basic English reading and writing skills
You are good at Microsoft Office software (Word /excel/PPT etc.)
You have customer orientation, have ownership, result oriented, openminded, good at communication, renew with courage

Additional information

For support with submitting your application, please contact the HR Service Center at careers@upm.com

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