Senior Account Manager, Digital

Who We Are:

At IMG, our Studios business use content and technology to power the world's passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We've built Europe's best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world's best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it's live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world.

What You’ll Do:

The IMG Digital team are looking for a Senior Account Manager to react to the needs of the business and its clients. The position will be wide-ranging and may include tasks such as leading a variety of digital content projects, writing and presenting content strategies, auditing client digital production operations or developing creative concepts as well as directly supporting our clients on a regular basis. It is possible that this person may be embedded with a client as part of the role.

PLEASE NOTE: This is a permanent role based our facility in Chiswick Park.

Key Responsibilities Include But Not Limited To:

• Creation of digital content strategies based on a solid understanding of digital production capabilities and digital platform knowledge.
• Resource planning, project management and milestone tracking, ensuring we are meeting all deadlines.
• Formulate and implement social strategies that align with wider business goals for platforms including Facebook, YouTube, X, Instagram and TikTok. 
• Ownership of the creation and delivery of social content and campaigns that align to the agreed strategy. 
• Oversee the production of social assets, from ideation to publication ensuring quality & correct brand positioning.
• Presenting ideas, campaigns and strategies to stakeholders of all levels of digital maturity.
• Analysing and interpreting research and stats to detect trends and create strategic and operational recommendations based on that knowledge.
• Writing client facing reports and presenting key findings to all levels of stakeholders involved.
• Understanding the latest digital trends, and reporting this back to the wider team and clients as to how these can have an impact.  
• Working with all other personnel to develop and achieve the company’s overall strategic goals as well as client goals. 
• Being an ambassador for IMG, and always maintaining a professional approach. 
• Other duties that are within the scope of the role may be required.

Knowledge and Experience 

• Significant digital experience with insight into digital best practice for rightsholders, businesses and brands. This includes a global perspective on content trends and audience behaviors. 

• Extensive professional experience in at least two of the following areas: 

• Digital content production 

• Digital innovation and technologies 

• Content, social media and platform strategy (design and/or implementation) 

• Commercial content experience (for example, branded content or social media monetisation) 

• Experience of running social media channels or websites 

• Performance and analytics monitoring, with a focus on digital channels 

• In-depth knowledge of social media and specifically Facebook, YouTube, X, Instagram and TikTok with experience working in a social media role   

• Excellent communication skills, both written and verbal including strong presentation skills 

• Highly numerate with experience of using spreadsheets to understand data as it relates to content and performance 

• Organised, calm under pressure and an ability to meet tight, fixed deadlines (both internal and client)  

• A general understanding of content marketing: research, campaign planning, audience segmentation, profiling and content targeting 

• Experience leading parts, or all, of an organisation’s digital operations 

• Experience using analytics platforms (e.g. Google, Facebook, Twitter) 

• A solid understanding of the techniques of SEO relevant to social media platforms 

• Advanced user of Microsoft Office, in particular creating PowerPoint presentations and a knowledge of Photoshop   

You Will Have The Following Strengths:

• Technically savvy and passionate about the latest digital trends and developments 
• Excellent analytical and problem-solving skills 
• Demonstrable ability to learn new skills with a readiness to share those skills among other members of the team 
• Strong initiative and willingness to be flexible in approach to achieve desired outcomes 
• A passion for digital culture and sport 

Working Conditions:

• This is a permanent position 

• This role will be based at Chiswick 

• May be required to attend (and travel to) locations, including other IMG buildings and meetings 

• Unsocial hours may be required, as dictated by the demands of the business schedule 

• It is possible that this person may be embedded with a client on behalf of IMG as part of the role. 

• Adapting to use of new systems and technology where appropriate 

Our Vision – Power the World’s Passion for Sport.

Our Mission – Be Vital. Work as one.

And Our Values:

•            We are BOLD and not afraid to take risks.

•            We are PASSIONATE and proud of our legacy.

•            We are DYNAMIC and constantly evolving.

•            We are AUTHENTIC and human.            

•            We are UNITED in our pursuit of excellence.

Our Work Ethic:

IMG is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support.

Benefits:

• Income protection
• Life insurance 
• Private medical insurance
• Virtual GP        
• Pension contribution 
• 23 days holiday + bank holidays
• Dental insurance         
• Green car scheme (only eligible if in a permanent contract)    
• Season ticket loan       
• Cycle to work scheme
• Subsidized office canteen       
• Free breakfast
• Free on-site parking at Stockley Park office
• Eye Care           
• Endeavor Wellness - lunch and learn events
• EAP (Employee Assistant Programme) - range of practical and emotional support services
• Critical Illness cover    
• Financial Wellbeing    
• Health Cash Plan         
• Subsidized gym membership / Class-pass/ GymPass
• Health Screening         
• Will Writing     
• Dynamic office environment with great people!       
• Regular team and company networking events/celebrations             
• Access to free tickets to sporting and entertainment events
• Tech Scheme
• Taste Card
• Travel Insurance

The Process:

We appreciate the time take to apply for the role and your recent interest in IMG. We will review all applications and will be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search.

• Tele/Virtual Interview – up to 30 mins with member of talent acquisition team
• 1st stage interview - Virtual/in person
• 2nd stage interview – if required

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