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Role Description
Job Title - Precision Animal Health Technical Sales Specialist (Ruminant) – North UK
Team - PAH Team
Business Unit - Global PAH
Location - UK remote - Leeds, Belfast
Reporting to - PAH UK commercial manager
Managed Resources • 0 FTE
• £0 Budget
Job Purpose The purpose of this field-based position is to support Zoetis’ world leading cattle genomics portfolio, working alongside internal colleagues, external partners e.g.WWS/NMR/Stabiliser Cattle Company and direct to farmers.
The person in role is required to develop mutually beneficial and productive long-term partnerships with 3rd parties, our farm customers, and to maintain these relationships with the appropriate quantity & quality of activity.
This role contributes to the overall success of Zoetis by delivering to at least the sales growth & market share gain targets for the designated product lines.
Core Responsibilities Planning
- Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
- Able to develop and maintain territory plans in collaboration with external partners
- Ensure customer information and call reports are continuously updated through CRM system
• Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model
• Analyse and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets
Relationships
- Develop mutually beneficial and productive long-term partnerships with external partners and farmers based on high quality planning.
- Establish a matrix of touchpoints for the 3rd parties and farm customers, to partner with their vet and the Zoetis sales and field technical teams.
- Relationships will be built indirectly via 3rd Parties and with farmers.
Call activity
- Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
- Ensure clear and specific objectives exist for each individual call
- Deliver relevant marketing messages, product information and programmes consistent with management direction in line with Solution Selling model
- Proactively identify customer opportunities and capitalize on them
- Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing
- Accurately record call activity in the CRM system, in line with company guidance
• Ensure clear and timely follow up plan is in place and actioned
Compliance
• Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practise
• Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders
• Manage allocated customer support budget with tight control to avoid overspends
Key Skills Capability in, or potential to develop;
• Skills in sales and negotiation including virtual selling
• Communication and influencing skills
• Relationship management ability; can build successful and effective relationships
• Development of knowledge base. Able to retain and recall product and disease information to a detailed level.
• Account and stakeholder management skills. Focus on planning, with balance of tactical management with day-to-day operational requirements
• Ability to work independently
• Drive and resilience, demonstrated with a persistent attitude
• Demonstrated ability to communicate complex scientific idea nd and data in common simple terms.
• Action oriented
Training & Qualifications • No minimum level of education or qualification is required for this role
• A candidate with a passion for cattle, with previous education or experience in ruminant agriculture, genetics, reproduction or veterinary care is desirable
Experience • Experience in roles dealing directly with customers.
• Experience in a customer focused industry
• Professional experiences gained in industries or sectors outside of Animal & Human Health are welcomed
Travel Requirement - High frequency of travel within designated region. Drivers Licence required
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
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