Offer summary

Qualifications:

Fluent in English with strong client-facing communication skills., Experience leading group training sessions and webinars., Tech-savvy with the ability to quickly learn new tools like Zoom and ClickUp., Organized and detail-oriented, capable of tracking attendance and outcomes..

Key responsibilities:

Build and maintain structured training agendas tailored to customer needs.

Host daily group training sessions for clients via video call.

Track and summarize training attendance, engagement, and outcomes.

Collaborate with cross-functional teams to align training with product updates.

Job description

Fully Remote- work from anywhere

Timezone- EST/CST - some flexibility required

Hi, we’re Search Atlas! We’re a rapidly growing SEO software company and full-service digital agency that helps websites improve their Google performance. From Fortune 500 companies to Silicon Valley startups, our clients trust us to drive results.

We’re looking for a proactive and tech-savvy Customer Training Specialist to lead daily group training sessions for clients of all sizes: from individual users to larger, strategic accounts. This role is instrumental in ensuring our customers gain the knowledge and confidence they need to succeed with our platform.

You will be responsible for managing, designing and executing engaging, outcome-oriented training sessions, summarizing attendance and results, and continuously refining the training experience.

Responsibilities

Build and maintain structured training agendas tailored to Search Atlas customer needs
Host daily group training sessions for customers via video call
Track and summarize training attendance, engagement, and outcomes
Identify ways to improve content delivery, interactivity, and clarity
Collaborate with cross-functional teams to ensure training aligns with product updates and support trends
Lead training for larger strategic accounts, delivering tailored sessions that help them quickly understand the platform, apply best practices, and start seeing results.

Requirements

Fluent in English (written and verbal) with strong client-facing communication skills
Confident leading group training sessions, webinars, and answering live questions
Tech-savvy and quick to learn new tools (e.g., Zoom, ClickUp, Lu.Ma)
Comfortable working remotely across time zones and aligned to CST hours
Organized and detail-oriented — able to track attendance, outcomes, and feedback
Openness to the occasional early or late session to support global customers in different timezones (This is not frequent, but flexibility helps!)
Bonus Points if You Have: Background in SaaS, tech startups, or fast-paced environments

Salary & Benefits

$2000-$2500 USD per month/depending on your location and skills/experience
15 Days Paid Time Off + Christmas Day + New Year's Day Paid Off

Our Recruitment Process

Step 1: Initial screening call with our recruitment team
Step 2: Assessment to showcase your skills (if applicable)
Step 3: Final interview with our Hiring Manager
Step 4: Offer extended

Life at Search Atlas Group

We are committed to fostering a healthy work-life balance, innovation, and a collaborative, inclusive culture—no matter where you work. We host monthly virtual game days and events, and our team enjoys the flexibility of contributing to charity initiatives of their choice. We believe in supporting both personal growth and professional success, ensuring that remote work doesn’t mean disconnected work.

Here’s a look into our core values:

Collaborative & Engaged: We’re a tight-knit team that supports each other and shares knowledge.
Excellence Driven: We aim for the highest standards, always raising the bar.
Self-Starter Mentality: We take initiative and problem-solve independently.
Innovative: We embrace change, experiment, and think outside the box.
Student Mentality: We learn from our mistakes and constantly evolve.

Why Join Us?
We’re proud of the recognition we’ve received for our growth and commitment to creating a positive, inclusive work environment. Here are just a few of the accolades that highlight our success and culture:

2023 + 2022 Inc. 5000 List of the Fastest-Growing Companies in America
Nevada’s Top Workplaces - #1 Small Business, Best New Ideas
Best Start-Up Agency (U.S. Search Awards)
Top B2B Companies (Clutch)
Inc’s On The Rise and Best Places to Work (Inc. Magazine)
Great Place to Work Certified (Great Place to Work)

These awards reflect the hard work, dedication, and passion of our entire team, and we’d love for you to be a part of it!

Want to hear more? Here is our Founder, Manick on why you should work with us at Search Atlas.

Required profile