Compliance Manager

TransferMate– a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.

Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries on a daily basis.  

As Compliance Manager, you will be the key compliance lead in Hong Kong, ensuring full adherence to local AML/CTF requirements and alignment with our global compliance strategy. You will support our expanding presence in the region, working closely with Chinese-speaking partners, clients, and regulators. The role reports directly to the Global Head of AML.

Key Responsibilities:

Regulatory Compliance

• Act as the main compliance point of contact for Hong Kong, ensuring adherence to the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO) and other regulatory requirements.
• Maintain our MSO licence and manage regulatory relationships with the Hong Kong Customs and Excise Department (CED) and JFIU
• Ensure timely submission of reports and assist in audits, inspections, and licensing renewals.

AML/CTF Program Management

• Implement and manage a robust AML/CTF framework for the Hong Kong business in line with both local and global standards.
• Perform risk assessments, oversee KYC/CDD/EDD processes, and monitor transactions for suspicious activity.
• Submit suspicious transaction reports (STRs) and act as the MLRO, if designated.
• Ensure global policies are effectively adapted and applied to the Hong Kong context.
  

Language & Partner Communication

• Communicate confidently with local partners, clients, and financial institutions.
• Translate or interpret compliance requirements where necessary, and ensure clear communication between global teams and local stakeholders.
• Draft or review bilingual compliance materials when require

Policy, Training & Collaboration

• Deliver AML/CTF training to Hong Kong staff and support broader APAC training initiatives.
• Liaise with the global Compliance, Risk, and Legal teams to ensure consistency in compliance practices.
• Support business initiatives and product launches with regulatory guidance.

Requirements

• Minimum 5 years’ compliance experience in financial services, fintech, or payments, with strong AML/CTF knowledge.

• In-depth understanding of Hong Kong regulatory requirements, especially the MSO licensing regime.
• Experience engaging with local regulators and managing licence obligations.
• Fluency in English and Cantonese (spoken and written) is required. Mandarin is highly desirable.
• Strong cross-cultural communication skills; experience working with global teams is a plus.
• CAMS, ICA, or equivalent AML/compliance certifications are preferred.

Benefits

• Competitive annual leave and additional days per length of service

• Remote working and flexible working hours
• Maternity and paternity leave
• Compassionate leave

TransferMate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.