Offer summary

Qualifications:

Basic knowledge of US immigration procedures is required., Sales and marketing skills are essential for the role., Excellent oral and written communication skills are necessary., Prior experience with CRM systems is preferred..

Key responsibilities:

Respond to leads via phone, email, and online portals.

Provide information about legal representation and consultation processes.

Create and manage matters in the firm's CRM system, including follow-ups.

Communicate updates and recommendations to the supervising attorney.

IQ BackOffice is the leading accounting Business Process Outsourcing and Automation provider, offering 99.97% quality and up to 68% savings to companies around the globe. Our accounts payable, accounts receivable, reconciliation and managed payroll technology and services can leverage your existing systems to deliver significant process improvements, with complete process transparency and faster access to information. Working with IQ BackOffice drives lower costs, better decision-making and stronger financial controls for our clients.We reengineer business processes to take advantage of best practices and standards to help our clients achieve greater efficiency and flexibility, quality and real-time access to vital financial information for more informed decision making. IQ BackOffice’s clients range in size from mid-sized to multi-billion dollar public and private companies in industries that include restaurants and hospitality, real estate and property management, manufacturing and distribution, retail, utilities, energy, financial services, professional services and others.IQ BackOffice processes millions of financial transactions, worth more than $15 billion in value.

Job description

Job Duties

Answer and reply to leads by phone, email, and in online portals;
Answer basic questions about the legal representation, process, and fee structure;
Using templates, modify and explain consultation scheduling procedures;
Sell consultations to the leads by explaining the process, consultation terms, and providing link for scheduling.: See info here: https://www.islawfirm.com/consultation-frequently-asked-questions/
Create matters in CRM (Clio Grow), make follow-ups, recommendations to the staff, and take the leads through each step of the firms CRM.
Communicate with supervising attorney, make recommendations, and updates.

Requirements: