Offer summary

Qualifications:

Proven track record in sales, preferably with SMBs in the tech or e-commerce industry., Excellent verbal and written communication skills., Strong customer service orientation with the ability to build and maintain positive client relationships., Proficient with Microsoft Office and familiar with e-commerce platforms and CRM tools like Salesforce.com..

Key responsibilities:

Research and identify potential leads, initiating contact and building relationships with prospective clients.

Make outbound calls and visit prospects to generate new business and strengthen existing accounts.

Conduct product demonstrations and presentations tailored to each client’s needs.

Maintain ongoing relationships with existing clients to ensure satisfaction and promote retention.

Job description

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About the Business Development Representative:

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! 

About the Business Development Representative:

This role focuses on acquiring new customers and expanding the company's client base by identifying potential leads, engaging with prospects, and demonstrating the benefits and features of the platform. Additionally, you will provide personalized consultations to help businesses understand how the platform can meet their specific needs, assist with onboarding and initial setup to ensure a smooth transition. This role may also involve maintaining relationships with existing clients to encourage retention and upselling additional services or features.

Location: PA – (Philadelphia area)

What will you do?

Research and identify potential leads, initiate contact, and build relationships with prospective clients.
Make outbound calls and visit prospects within the territory to generate new business and strengthen existing accounts.
Serve as a product and service advocate by building interest, recommending solutions, and delivering compelling value propositions.
Conduct product demonstrations and presentations to showcase the platform’s features and benefits tailored to each client’s needs.
Assist new clients with store setup and configuration, ensuring a smooth transition and optimal use of the platform.
Maintain ongoing relationships with existing clients to ensure satisfaction, address concerns, and promote retention.
Identify opportunities to upsell additional services or features and cross-sell related products to enhance the client experience.
Gather and relay client feedback to the product development team to support continuous improvement.
Perform other duties as assigned.

What will you need to succeed?

Proven track record in sales, preferably with SMB’s in the tech or e-commerce industry and/or digital-ad space.
Excellent verbal and written communication skills, with the ability to listen, assess needs and effectively convey complex information.
Strong customer service orientation with the ability to build and maintain positive client relationships.
Proficient with Microsoft Office, familiar with e-commerce platforms and Salesforce.com or other CRM tools.
Ability to understand client needs and provide effective solutions to meet their business goals.
Strong organizational and time management skills to handle multiple clients and tasks efficiently.
Ability to learn quickly and adapt to changing market conditions along with client requirements
Ability to travel frequently within the assigned territory

What We Offer: 

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: 

Structured learning and career development programs
Mental health program
Generous Paid Time Off policy 
Paid medical leave
Child/Dependent care reimbursement 
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision

The hourly pay range for this position is between $27.88 and $30.29. This pay structure may also include a variable bonus component of $10,000.00 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.

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