Workday Senior Analyst, HRIS

Lithia & Driveway | Senior Analyst, HRIS (Workday)

Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun. Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We’d love to have you join us on our journey.

The Senior HRIS Analyst supports the development and maintenance of human resources information systems, with the primary focus on Workday. Throughout the lifecycle of routine & project efforts, they will ensure quality, consistency, and integrity of impacted HR data as well as efficient execution of workflows and related business processes.

Location: Remote (PST Preferred)

Responsibilities 

• For medium to large-impact efforts, lead discovery, documentation, and translation of business needs into technical requirements, followed by configuration, prototyping, testing, and hyper-care support 

• Look beyond requirements to offer the right-sized solution that both meets customer needs and considers audience, performance, usability/sustainability, and broader impact 

• Serve as a thought partner for customer groups, advise on business requirements, data presentation, report performance, and metrics and measures that inform business insights, and support decision making 

• Complete testing to ensure enhancements and projects meet business requirements and are free of defects; create test plans and test cases, perform system and end-to-end testing 

• Collaborate with other system user groups including IT, Finance, Payroll, and functional areas within HR to develop and maintain consistent methodologies, governance models, standards, and best practices for administration of systems and processes  

Functional Expertise 

• Provide functional leadership with proven & demonstrable configuration expertise in one or more of: HCM, Recruiting, Security, Performance, Talent, Compensation, Advanced Compensation, Time Tracking, Absence, Payroll, Reporting, and Integrations 

• Develop, maintain and improve a variety of integration types between Workday and other internal & external systems (EIB, Studio, Cloud Connect, API, etc.) 

• Effectively leverage internal & external resources for attainment of personal & team objectives 

• Adhere to global data privacy legislation and company compliance practices to maintain data integrity and quality standards 

• Build reports, perform data modeling, data analysis, and reporting in order to provide consumable information, visibility to critical data metrics and insights that can assist data driven decision making 

Operational & Support Responsibilities 

• Serve as an escalation point for complex ServiceNow tickets, including incident triage, bug research, customer issues, and resolution documentation 

• Develop and maintain end-user/training materials; deliver technical training and knowledge transfer sessions as needed 

• Manage operational support vendor(s) in resolving open items 

• Stay updated with Workday releases and identify opportunities to leverage new features and functionality to improve business processes 

• Provide exceptional customer service 

Skills and Qualifications 

• 3-5 years of Workday configuration experience required 

• Intermediate level experience with Excel required 

• High attention to detail and commitment to data accuracy 

• Critical thinker with strong problem-solving and analytical skills 

• Demonstrable ability to prioritize and manage multiple tasks in a fast-paced environment 

• High drive and takes initiative to get things completed timely 

• Excellent communication skills, both verbal and written 

• Ability to self-manage priorities and adhere to deadlines within a distributed team setting