Inside Account Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proficiency in Microsoft Office Suite and CRM applications, preferably Salesforce., Strong interpersonal, analytical, and English communication skills., Minimum of 3 years of experience in account management or related roles., Ability to problem-solve quickly and prioritize tasks effectively..

Key responsibilities:

  • Serve as the primary point of contact for customer account management issues.
  • Formulate and execute plans to maximize company revenue and promote products.
  • Build and nurture relationships with clients through follow-ups and proactive outreach.
  • Provide regular reports on sales activities and participate in strategic planning for accounts.

USALCO logo
USALCO SME https://www.usalco.com/
201 - 500 Employees
See all jobs

Job description

USALCO® is seeking an Inside Account Manager to join our team, reinforcing our position as a leader in potable and industrial water and wastewater treatment chemistry. The Inside Account Manager will be responsible for developing and executing strategic market and sales initiatives to drive growth and effectively manage all facets of their assigned accounts.

The ideal candidate is a proactive self-starter who thrives in collaborative environments and possesses exceptional communication skills, enabling them to articulate information clearly and respond effectively to inquiries from managers, associates, customers, and suppliers.

This position offers the flexibility of working remotely from a home office.

Key Responsibilities

As an Inside Account Manager, your duties will include but are not limited to:

  • Serving as the primary point of contact for all customer account management issues within your assigned portfolio.
  • Formulating and executing plans to maximize company revenue.
  • Promoting and selling the company's products to existing clients as well as potential customers.
  • Building and nurturing strong relationships with clients and prospects through follow-ups on inbound leads, proactive cold calling, and outreach from marketing campaigns.
  • Developing strategies to effectively displace competitors in the market.
  • Providing regular reports on inside sales activities and accountability measures.
  • Participating in forecasting, strategic planning, and resource allocation for accounts.
  • Conducting calls and web-based presentations to support sales initiatives and enhance product positioning.
  • Creating targeted campaigns aimed at increasing the product pipeline.
  • Preparing and delivering professional presentations and proposals, predominantly in electronic formats.
  • Maintaining up-to-date customer information.
  • Actively cultivating a network of business contacts.
  • Performing other related duties as assigned.

Required Qualifications

  • Proficiency in relevant software, including Microsoft Word, Excel, Outlook, PowerPoint, Adobe Acrobat, and CRM applications (Salesforce preferred).
  • Strong interpersonal, analytical, and English communication skills.
  • Ability to swiftly problem-solve and prioritize tasks effectively.
  • Minimum of 3 years of experience in roles such as Inside Account Manager, Key Account Manager, Customer Service Representative, or a related position.
  • A valid drivers license.

Working Conditions

The role involves primarily indoor work.

Physical requirements include standing, sitting, stooping, reaching, bending, and typing.

Typical workdays are Monday through Friday, with potential weekend work as needed.

Join USALCO® and be part of a dynamic team dedicated to providing solutions for water and wastewater treatment. If you are passionate about account management and business growth, we encourage you to apply!

USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, USALCO does not offer employment visa sponsorships upon hire or in the future.


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Analytical Skills
  • Microsoft Word
  • Microsoft Outlook
  • Problem Solving
  • Time Management
  • Collaboration
  • Communication

Account Manager Related jobs