Offer summary

Qualifications:

2+ years of experience as a Virtual Assistant, preferably in service-based businesses., Strong command of social media platforms and scheduling tools., Excellent written and verbal communication skills in English., Proficiency in Canva or similar design tools..

Key responsibilities:

Respond to customer inquiries and schedule appointments via phone, email, or CRM.

Manage and post content on social media platforms and monitor interactions.

Draft and send email follow-ups or quotes, and maintain project checklists.

Perform various administrative support tasks as requested, including data entry and reporting.

Job description

About the client:

Our client is a US-based painter known for high-quality craftsmanship and personalized customer service. With a strong reputation in their local community, they specialize in interior and exterior painting projects, delivering excellence from start to finish. The client is now seeking to scale its operations and establish a robust online presence.

About the role:

We are seeking a remote Virtual Assistant to support our client with day-to-day operations, including appointment scheduling, social media management, and general administrative tasks. The ideal candidate is organized, tech-savvy, and has experience supporting service-based businesses. This role requires proactive communication and a keen eye for detail, helping ensure smooth operations and a professional digital presence.

What you’ll be doing:

Respond to customer inquiries and schedule appointments via phone, email, or CRM.
Maintain and update the calendar to avoid overlaps or delays in client appointments.
Manage and post content on social media platforms (e.g., Facebook, Instagram, and Nextdoor).
Create simple graphics or visuals using Canva (or similar tools).
Monitor social media comments and messages, and respond in a timely, professional manner.
Follow up with potential leads and ensure they are entered and tracked in the CRM.
Draft and send email follow-ups or quotes (template-based).
Help maintain project checklists and follow up with team members or clients as needed.
Perform other administrative support tasks as requested (e.g., data entry, basic reporting, file organization).

Who are we looking for?

2+ years of experience as a Virtual Assistant, preferably supporting service-based or home improvement businesses.
Familiarity with appointment scheduling tools (e.g., Calendly, Google Calendar).
Strong command of social media platforms and scheduling tools like Buffer or Later.
Excellent written and verbal communication skills in English.
Strong organizational and multitasking abilities.
Experience with Canva or similar tools for basic design tasks.
Familiarity with CRM systems (e.g., Jobber, Housecall Pro, or similar) is a plus.
A proactive, problem-solving attitude with the ability to work independently in a remote environment.

Position: Virtual Assistant

Remote Status: Fully Remote

Preferred Location: Latin America

Working Hours: 9 am - 6 pm EST

Salary: 900 - 1200

Internal Job ID: 0568

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