Offer summary

Qualifications:

University graduate with a degree in Psychology, Business Administration, Operations Management, Public Policy, Social Sciences, or a related field., Strong project management and implementation skills., Exceptional communication and analytical skills, with the ability to work in a startup environment., 1-3 years of experience in project management or operational roles is a plus..

Key responsibilities:

Support the planning and implementation of strategic partnership projects across various sectors.

Coordinate and operationalise projects with internal teams.

Track and report on project progress and outcomes through data analysis.

Conduct regular partner check-ins and explore sustainable partnership models.

Job description

We are looking for a highly motivated and detail-oriented Expansion Market Operations Associate to join our growing team. You will play a critical role in supporting the execution and operationalisation of mental health initiatives in Singapore / Vietnam, working closely with our Strategic Partnerships Team in the relevant markets.

This is an exciting opportunity to be part of a mission-driven team and contribute to projects that create measurable social impact across Southeast Asia.

Support the planning and implementation of strategic partnership projects across key sectors including but not limited to: healthcare, education, community, and government.
Work closely with internal teams to coordinate and operationalise projects.
Assist in the scoping of partnerships and development of proposals tailored to partner needs.
Set up and manage partnership trials, pilots, and ongoing engagements, including account creation and onboarding.
Track and report on project progress and outcomes through regular data analysis and reporting.
Provide on-the-ground support for operational rollouts and partner engagement initiatives.
Conduct regular partner check-ins, reviews, and engagement sessions.

Explore and support the implementation of long-term, sustainable partnership models.

Requirements

Education: University graduate. A degree in Psychology, Business Administration, Operations Management, Public Policy, Social Sciences, or a related field.

Strong project management and implementation skills
Exceptional communication skills along with consultative and analytical strengths
Ability to work within a startup environment
Self-starter with strong organizational skills and attention to detail.
Ability to work collaboratively in a team and independently when needed.
Proficient in Microsoft Office (Word, Excel, PowerPoint) or similar tools.
Based in Malaysia or Vietnam, with ability to work virtually across international teams and in-person locally as needed.
Experience in dealing with healthcare, community, government, educational organisations is a plus
1-3 years of experience in project management or operational roles is a plus

Benefits

What We Offer:

Hands-on experience with impactful projects in mental health and community sectors.
Mentorship and learning opportunities with a dynamic and supportive team.
A chance to contribute meaningfully to initiatives that drive real-world change.\

Why You’ll Love Working With Us:

Global company – work in a diverse environment with people from nearly 20 countries
Generous leave policy – time off to rest and recharge
Christmas week off – company-wide break during Christmas, separate from annual leave
Birthday leave – enjoy a day off on your birthday
Quarterly mental health days – one day off every quarter to focus on your wellbeing
Flexible work arrangements – work in a way that suits your lifestyle and goals
Work-life balance – a culture that values personal time and long-term wellness
Medical coverage – comprehensive insurance for peace of mind
Performance bonus – high performance is recognised and rewarded
Development budget - annual allowance to support your professional development
Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials and communities – regular non-work events/activities to connect and have fun together