Medicare Sales Executive - Coeur d'Alene (Remote)

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Join PacificSource and help our members access quality, affordable care!

PacificSource is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

Essential Responsibilities:

• Represent PacificSource Medicare Advantage sales solutions via alternate distribution channels and marketing efforts to brokers.
• Establish and maintain relationships with producers. Qualify new producers for potential appointment with PacificSource.
• Effectively maintain, manage and share territory data, including competitive intelligence reports.
• Educate and train producers on Medicare Advantage products, compliance and processes. Provide producers with marketing tools and materials.
• Maintain regular communications with producers to keep them current on information vital to appropriate representation and sale of Medicare Advantage products (i.e. trend, processes, and products).
• Act as liaison for producers in communicating issues and opportunities to sales leadership.
• Coordinate with and assist the Regional Manager Senior Products to determine broker needs and process improvements
• Promote the Company’s MA plans throughout the community via: group sales presentations, general Medicare information presentations, Member meetings, presentations with affiliated organizations (SHIBA, Sr Care Network, etc.), provider group referral channels, community based organizations (Rotary, Veterans organizations etc.), and community events.
• Assist in development of sales, broker and member materials and presentations including: sales presentations, ANOC presentations, and producer training presentations.
• Train internal staff on Medicare and the Company’s Medicare products
• Engage with external agency leadership and downline brokers as appropriate
• Collaborate with internal departments as appropriate to support member retention efforts.
• Meet or exceed production goals for: new applications, service area membership targets, compliance, and sales activities.
• Monitor sales results and activities and report out to sales leadership on a regular basis: sales plan, weekly activities, and monthly results.

Supporting Responsibilities:

• Work closely with brokers, and business partners (Medicare related). Interact with all departments and employees in the PacificSource offices in the course of business.
• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Operate in compliance with Medicare’s Marketing Guidelines
• Perform other duties as assigned.

SUCCESS PROFILE

Work Experience: Minimum three years healthcare industry experience. Two year of insurance experience preferred.

Education, Certificates, Licenses: Current Department of Insurance Health and Life Licenses, or eligible. Licensed driver. A BA/BS degree preferred or equivalent work experience.

Knowledge: Ability to gain a thorough understanding of PacificSource products, internal procedures, and the competitive environment. A working knowledge of underwriting and risk factors. Responsible to support the mission of PacificSource Health Plans, meeting departmental goals and performance standards. Timely and accurate response to client needs and requests. Responsible to represent the entire staff in the marketplace through expertise, reliability and professionalism. Prefer well developed relationships within the insurance community. Experience with office management and employee relations.

Competencies:

Assignment Management

Becoming a Business Advisor

Building Trusting Relationships

Devising Sales Approaches and Solutions

Marshaling Resources

Sales Disposition

Sustaining Customer Satisfaction

Environment: Work inside in a general office setting with ergonomically configured equipment. Local travel is required approximately 50% of the time.

Skills:

Our Values

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:

• We are committed to doing the right thing.
• We are one team working toward a common goal.
• We are each responsible for customer service.
• We practice open communication at all levels of the company to foster individual, team and company growth.
• We actively participate in efforts to improve our many communities-internally and externally.
• We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
• We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.